Birch Hill Suites Louisville

Positive: we ended up arriving about an hour before check-in and luckily a room was available; employee at front desk was kind and helpful at check-in Con: Room smelled heavily like smoke, older room, elevator had an extremely strong unpleasant smell every time we used it

That was very friendly nice very helpful the only thing I didn't like is the internet's kind of slow

Staff were knowledgeable and friendly

Its average as t Best

It was okay room door didn't shut right you had to really pay attention the daytime attendant was real cool easy to get along with the night time attendant seem like he could find enough s*** to give me s*** about overall it was okay for the money you can't beat it

They did a good job at cleaning up the property

The gentleman at the desk was very polite and had my room squared away when i got there. The part that i got upset about was there was nothing in the room, like the pictire on the site advertised. There was no furniture(night stand, chair, etc) the entire place was empty just a bed thats it. I would have went somewhere else if i woild have known it was going to end up like that.