Fairmont Chateau Laurier

Efficienctly handled checkin and out. Valet service excellent, friendly and courteous. Lost item not located but attempt to do so was nicely handled.

We love the property itself but it is SO unfortunate that nearby Byward market is so dirty and has a serious problem with homeless individuals. Relocation of salvation army might help😢

This hotel scores on its location and historic ambience, within easy walking to Ottawa’s must see attractions. Breakfast offerings were disappointing for what one would expect at a Fairmont Hotel . The food was served cold on our first morning and because of that we chose to eat elsewhere for the remaining 4 days of our stay. Our room on the first floor was small but comfortable and well serviced by housekeeping. Unfortunately our room was situated above a loading area, and our sleep was disrupted late nights/ early mornings by trucks loading and unloading.

Staying at this hotel is a treat. The ambiance, the history, the staff are lovely. It is right in the centre of things, so very convenient. The only negatives are that one needs to wait for the car, wait for the luggage rack. I am fine with taking down my own luggage - everyone is checking out at the same time, there are not enough carts, etc. But it appears that one cannot bring up one's own cart to bring down the luggage, and we had to wait for a porter to be available. The car was another long wait. Staff should tell you to book ahead. The pool is wonderful but there needs to be more chairs.

The common areas as pool and bathrooms are very old

Large room. Asked for parliament view which it had but got nature room so one medium window and two tiny windows. Would have preferred a picture window. Anyway room nice. Bed comfortable. Valet parking only. Great location to walk and see main sites.

Historic, beautiful and amazing beds!

The Fairmont Château Laurier is undeniably a beautiful and historic hotel, with stunning architecture and a wonderful atmosphere. However, I found that some areas need improvement. The washrooms feel quite old and could benefit from updates to match the elegance of the rest of the property. During our dining experience, the service was much slower than expected. We had the buffet and ordered something freshly made, but unfortunately, it was only served as we were leaving. For the prices being charged, I believe the level of service should be more consistent and timely. Overall, the setting is impressive, but both the dining experience and facilities need to be brought up to the standard you expect when paying premium prices.

Loved every minute!!!!

The hotel was wonderful.