Hampton Inn College Park

The water was lukewarm. After calling desk I was told run water for 10 min. I did.within 2 days it never improved. I was offer we d to change rooms but didnt see tge point since was water issue was offered to have housekeeping check because no maintenance men working. Front desk asked manager to have money taken off bill and was told no

location

n/a

Clean bathroom, clean bedding, comfortable bed, and clean room

The breakfast.

They contacted us last minute and left us with nowhere to go.

Hampton Inn emailed us a confirmation April 10th at 12:30PM for 4/13 to 4/15. They emailed us on Monday April 13th at 4:45PM and told us we were cancelled because they were overbooked. We are touring DC and now left with no room for the next 2 days. On April 14th at 2:58AM they charged us a $204.87 cancellation fee for not showing up. If I didn't have charge card alerts active, I would not have known until my charge card statement was available. We complained to Hampton Inn and are still waiting for a refund. If I had cancelled, I would be charged $204.87. But when Hampton Inn cancels its sorry, good luck finding somewhere to stay.

Room was cozy.

No luggage carts to be found,checked every floor. Had to wake up early on check out morning,to find a luggage cart. And the tires needed air. And our 5th floor ice machine didn't work.