Hampton Inn & Suites Columbus-Downtown, Ohio

The stay was ok but I was charged twice for parking there was 1 elevator working waiting almost 10.mins each time for the elevator to come

Location

Very friendly staff

Pillows and that breakfast was gone mostly before it even ended.

Lots of selections for breakfast…although there were no egg omelets when I first arrived. I have stayed at this location numerous times over the last 20 years as I used to come for the dental convention every year. I have retired no, so I no longer come yearly. I was glad to see Clifford was still there..got to talk to him and he says he only works weekends, part-time now….he is a treasure…always so pleasant and friendly.

I did the online check-in so I could avoid the front desk, which was crowded when I arrived; however, I was unable to get the key on my phone…I called and went through a 20 minute phone conversation with no solution. I went back down to the front desk and a nice employee quickly got me a regular key. So very helpful. But phone representatives not helpful. Did not like the fact that your price was triple what I would normally pay because of the concert. I believe this is price gouging. Also price of valet parking my car is too expensive….was $35, which was already pricy…now even higher. You don’t even have a bottle of water in the room. That would be a nice amenity to offer. Valet parking was very backed up upon my arrival around 4 pm…and also on checking out..around 11 am.