Hampton Inn & Suites Columbus-Downtown, Ohio

Came for a concert and loved the hotel & location which was within walking distance to go eat or have an adult beverage :) Clifford at the front desk is so upbeat & welcoming. He's an asset to your hotel & company! He was always very pleasant and knowledgeable of where to go eat, etc.

comfy bed. decent breakfast. good dark roast coffee!

had a few issues. Leticia never logged in a package i received (that I needed) and her excuse was "there are a lot of packages for the conventions and not everything gets logged in". I find this a pathetic excuse. Since the convention center is across the street, the excuse that you can't do your job is unacceptable. Maybe a better logging system? But shrugging your shoulders is not a way to treat a guest. I could be someone really important.

Location within walking distance to events and restaurants. Staff was friendly and helpful

Air conditioner was not working in the room; however it was fixed quickly. Toilets and doors are loud.

The beds were really comfortable.

We missed the breakfast.

I liked the proximity to the Columbus Convention Center, the breakfast was good, and the beds were comfy.

The trash cans were typically overflowing in the dining area, the valet parking while convient was a bit costly.

We stay in Columbus a lot for volleyball tournaments, and this is the nicest and most convenient hotel. Last time we stayed, we were upgraded to a corner suite too, which was awesome. Valet is nice to have too as this is a busy spot.