Residence Inn Kansas City Overland Park

No bugs

Not super clean, pool was not in operating order, breakfast was not good

Pleasant

Breakfast didn’t serve meat other than pork and no pool was available during stay

Most of the staff were really wonderful - personable and caring while being good at their jobs. Breakfast is great and changes daily with options for everyone! The coffee is even good! The beds and bedding are comfortable and the studio was very well appointed from kitchen to bathroom. Even has beautiful up to date fixtures. The pillows really could be better. And something that sounded like a LOT of trash being loudly picked up (metal clanking and lots of rattling, lasting at least 4 minutes) at 4am, after which I wasn't able to get back to sleep for at least a couple of hours, which I really didn't have. Great place for well behaved dogs - everyone was welcoming and our dog was quite comfortable.

The breakfast was fantastic! There were 10 extra toppings for the waffles: blueberry compote, chocolate chips, coconut chips, brown sugar, nuts, dried fruit.. I can't even remember what else. They weren't exactly the same every day, but lucky me.. they did have my favorites every day I was there.. Then there was also, powdered sugar and whipped cream. Also.. there was cereal, yogurt, meat/egg options, fruit...etc. I'm sure I'm forgetting things, but it was definitely more than adequate. I liked the shampoo, conditioner, and body wash dispenser on the wall. Strange to say maybe.... but it's nice not to have bottles all over the shower The receptionist was so friendly and fabulous. She made it even better just by her personality and coming over at breakfast and talking to us a little when she wasn't busy. She made you feel like she was really interested in you.

The hotel was undergoing construction. It has to happen at times... and we stayed during the coldest days of winter (-12 @ one point. The air hurt) , so I'd imagine that's their least busy time. The problem was that I really wanted to swim but the pool wasn't available. They offered another option at a nearby hotel, but I never used it because the thought of going out in that cold to drive over there to swim was unappealing. I hate mentioning it because they can't really help that, and it was a temporary thing, but it did bother my stay. My daughter, sleeping in the living room on the sofa bed, had to come through our bedroom to use the bathroom... minor inconvenience for me.

Breakfast and bed comfort

You were remodeling at the time

nice location

Very loud refrigerator in the first and second room we tried.

Hotel was obviously doing some construction and revamping of some areas. Everyone working there was very polite and thoughtful about keeping things quiet and out of peoples way quite nice and I would recommend it again.

Breakfast was good and near the front entrance