Leonardo Royal Hotel Oxford

Initial impressions were good, the exterior of the hotel was nice and the check inn process was efficient and friendly. However the room was dated and in need of repair. The carpet had stains everywhere and parts of the bathroom were rusty. There was also a prom on the evening we stayed and the hotel was very very noisy. Did not enjoy the peaceful night we were hoping for and did not feel like valued clientele.

This is a lovely hotel. Ideal for a visit to Oxford. Easy transport links. Park and Ride and number 6 bus. Reception staff are welcoming and helpful. Free welcome drink is a nice touch. We eat in their restaurant on the first evening. It was busy so reserve a table. Food was delicious. Breakfast is well stocked. Staff work hard to keep it running efficiently . It could be a little bit warmer. Rooms ( we stayed in 238) are well equipped and very clean. We did think the water in fridge would have been replaced for our second day.

We stayed overnight en route to Portsmouth from Scotland. Excellent location with plenty of parking and very close to the Peartree P&R which we used to visit Oxford. Excellent service and £2.50 for car and two adults. Spacious room and excellent breakfast with wide range of choices. Friendly and helpful staff. Highly recommended.

Friendly and helpful staff, clean rooms and great food. Good value for money. Ambient and quiet environment for business and family holidays

Had an excellent stay at Leonardo hotel. Unfortunately had to cut the 2 day stay short due to my partner having a medical emergency. But with this they were absolutely incredible with the refund policy and help in our time of need. A big thank you to Sania at the front desk I hope this recognition is seen.

I am a volunteer for a charity and drive their Wheelchair Accessible Vehicle. On the 23 February 2026, I had to take a disabled person from Oxford to Brighton and stayed overnight on the 22/23 at the Leonardo Oxford. As this is an electric vehicle i didn't use the carpark overnight and charged it at a local on street charge point. I told this to reception and no mention was made of the parking conditions. Next morning I collected the vehicle at 07.00 and went back to the Leonardo for breakfast. I didn't know the parking requirements and have incurred a £100 penalty. An expensive breakfast! Having read other reviews claiming scam parking conditions here, the hotel, should carefully consider their reputation in using the parking company ParkMaven and make sure that the breakfast reception staff as well as the main reception advice customers of the parking requirements and which include the warning of a £100 penalty.

I was assured by this hotel that my invoice would be sent by email, I stayed 7 days in November 2025. My invoice never came, despite multiple emails asking for it, STILL NO INVOICE 3 MON THS LATER!! Reception staff literally refused to replenish the complementary water in the room after the first day!! They told me that water is only for the day of arrival, 7 days and they refused to refill the water. Horrible customer service made the whole experience bitter even till now, where I am still begging for my invoice!! If you want a peaceful dignified stay-DO NOT GO HERE!! They just do not care!

Friendly staff, been staying here once a week for a while now, very comfortable beds. And from time to time get looked after with some bonus treats (would be nice every week 🤣)

I have held off writing this review just in case the staff who 'took' my 10th anniversary dimond necklace found it with in themselves to give it back (my husband even travelled back to the hotel to offer cash for its return.) Please be very, very careful if you stay here as cleaning staff , or may be other, are not to be trusted. Such a shame as it seems a nice hotel but we feel robbed from our experience 😢

I had booked a room for 3 of us through Lastminute.com, however when we arrived we were informed that despite the booking saying 3 adults, we only had a double room with no space for the 3rd guest and the hotel was full! The very helpful chap on reception, Sergei, gave us a voucher to have a drink in the bar whilst he tried to sort it out. After a short while, he came and let me know that he had managed to swap things around so he could accommodate us in a larger room with a camp bed. The room was excellent and he had very thoughtfully provided some treats for my niece and nephew. The breakfast was superb, with high quality ingredients and an amazing selection. Every member of staff we encountered was smiling, polite and helpful. They really went out of their way to make our stay enjoyable.