The Moat House

Beautiful building surrounded by stunning gardens and bordering the canal. Very easy to access the towpath for a gentle stroll. Our room was spacious and well equipped and the bathroom was spotless. We booked in for our evening meal and the staff were super, very efficient, friendly and welcoming and the food was absolutely top notch, everything was perfectly cooked and great quality. Would definitely stay here again and would definitely recommend it to friends and family, however, we were less impressed with the breakfast service. The food in the buffet area seemed to only appear sporadically, some items only appeared as we were about to finish and tables were left uncleared. The coffee wasn’t particularly hot and is served to you rather than help yourself but these were minor issues in what was a lovely hotel. Only other issue we had was the lack of bright lights in our room, there were no reading lights above the bed.

All went well...stayed there before and it was to the same good standard

Nothing

Breakfast. I found I was able to have a lovely healthy breakfast, along with plenty of delicious coffee. The staff were so helpful and friendly. And, of course, we had a lovely view into the gounds of the hotel.

The only thing, really, was the lack of vegetables at dinner. The only side dish that was non-potato veggies, was buttered carrot and swede at £5.95. I'd bought a kilo of carrots in Aldi the previous week for 4p and swede for about 10p each in the special Easter deals from our supermarkets. I really would have preferred something GREEN.

I arrived just past 8pm and the restaurant was closed so I had to go into Stafford for dinner so can't rate dinner. But breakfast was good and the service was excellent.

Not being able to have dinner past 8pm was annoying.

Lovely Room, great location and freindly staff. Good Breakfast

Nothing

I would describe this as a proper British hotel, not the mass market Premier Inn/Travelodge type of place. The setting was lovely, grounds well kept, the hotel décor was be-spoke and just right for the feel of the place. The staff were super helpful and the food for evening meal and breakfast was top draw. We booked a family room which was spacious, the bathroom was equally spacious with a separate bath and shower. The facilities in the room were good and all worked. The room didn't feel tired as some hotel rooms can due to the turnover of guests.

Nothing

Nothing not to like really. Breakfast didn't go as smoothly as I expect it normally would but this was probably due to a guest being taken ill in a public area. Not sure I've had a cooked breakfast with no toast on offer but it's a small grumble rather than a problem.

Excellent location (5 minutes from M6), terrific room, delightful grounds, lovely dinner and breakfast, helpful and pleasant staff, good value.