Hotel Avenida Palace

Cannot recommend this hotel enough. My husband and I stayed here for three nights on our recent trip to Lisbon. The staff was wonderful, the hotel is incredibly beautiful and the service divine. As we booked directly with the hotel our breakfast was included and our room was upgraded upon arrival. There really wasn't anything more we could have asked for. The room was spacious and extremely well appointed. Each afternoon when we returned from our day out and about in Lisbon we were treated with a little something in the room. One day it was Easter candies, another was pastries. The breakfast in the morning is not to be missed. Everything was delicious and so very well presented. We also very much enjoyed the nightly live music in the salon next to the bar. Was such a lovely touch. Could not have asked for more.

Excellent hotel…lovely historic decor.

Great hotel! The location is central - easy to get to lots of destinations. The rooms are spacious and comfortable. Loved the slippers and bathrobes they provided! The breakfast is amazing and a shout out to Tiago the bartender - he made us great cocktails! All the staff were super helpful and kind.

Hotel Avenida Palace is a very special hotel. The service is impeccable and everyone was so accommodating. The rooms are extremely comfortable with fine quality linens and a great bed. We loved the location. It is close to many good restaurants and shops. The best place to stay when in Lisbon!

The Hotel Avenida Palace fell short in many areas. The good news is the building is beautiful and kept clean. The front desk staff, doorman, bell staff, and concierge however were with a few exceptions quite rude. The doorman was never at the door and I always had to open the door myself with luggage in tow. The bell staff spent a lot of time talking with each other and avoiding work. The front desk clerks upon check in and check out were unfriendly. My room faced the alley to the Main Street and there was loud traffic noise all night. The shower drain was plugged and flooded the tub. The room was pretty but space was tight even for one person. The breakfast was good and the breakfast staff were kind and helpful. It is a pity the front staff is so rude - it sets a poor tone for visitors.

For: location, breakfast , public rooms, bar with music every early evening, friendly efficient reservation staff pre arrival and throughout stay; outstanding Concierge staff for transport, restaurants and cultural experiences. Against: nothing but our bathroom had screened showe over bath which leaked a little but otherwise room facilities excellent

Fantastic location ,easy walk to many restaurants .longer walk to Tagus .Our broom is quiet comfortable with a nice view and a king sized bed.Slightly old fashioned but nice to experience compared to a generic chain hotel .Staff great ,breakfast in a grand room fantastic.

What a fantastic stay at Hotel Avenida Palace. I thought I had missed out on fresh pastéis de nata since bakeries close around 8pm—but to my surprise, they appeared in my room as a turndown treat. Such a thoughtful and very Portuguese touch. The included breakfast was outstanding—easily one of the best I’ve experienced anywhere, and I’ve traveled extensively. High quality, beautifully presented, and a great way to start the day. In the evening, the live piano music in the bar created a relaxed, elegant atmosphere that made it hard to leave the hotel. The location is perfect for walking to Lisbon’s main sights, and booking online even came with a nice discount. What truly sets this hotel apart, though, is the staff—genuinely warm, welcoming, and attentive throughout the stay. I can’t wait to return.