Alila Manggis, Bali

Wonderful service, staff very polite, restaurant A1 quality, small but clean rooms, good gift shop with body products made locally. We have stayed there four times now and keep going back when we visit Bali. It is a quiet gem. Lots of things to do if you want eg trekking, snorkelling, yoga, cycling, cooking, visit to Ubud and then elephant park etc or just sit by the pool and look out to the bay view.

Beautiful property that is meticulously maintained. Food on property is excellent although pricey by Bali standards. Spa across the road from hotel is very reasonable.

Facilities: Outstanding; Value: Fantastic; Service: Outstanding; Cleanliness: Immaculate, Pristine;

the hotel is not really close to anything and it is necessary to take taxis everywhere, which are expensive for bali standards. other than that the hotel is kept beautiful and the service was outstanding.

First, the good points. nice beach and pool view and landscaping. Great bench on balcony of rooms on the second floor with view on the property. good location to explore the east coast of bali. negatives: hotel is dated. The staff and owners of this hotel do their best with what they have. Bathrooms are 3 star and need refurbishing. No sink in the bathroom but instead in the bedroom, so you must like brushing your teeth next to your bed.the property is small an right next to the main coastal road. The beach has no sand and is heavily eroded. The rooms have the smell of damp that you find in properties of a certain age near the sea. Don't expect luxury.

There could not be a more responsive, kind or willing staff. The property, however, has aged and is in dire need of a renovation. I was very surprised by the high ratings (Jetsetter, SniqueAway, etc.), surmising it is a reflection of the terrific staff's efforts. Having back problems, I awoke nearly unable to move due to the horrible condition of the mattress. There are no comforters, bedspreads, etc. Nothing sets the rooms apart, indicating it is in the luxury category where it is ranked. (Luxury demands extras, and there are none). The sofa is a cheap indoor/outdoor foam form placed upon a concrete platform (as is the bed), with a hard bolster pillow. There are no accessories, in-room amenities, etc. I had only 2 TV stations, and the reception was so poor the images were difficult to make out. While I was not in Bali to watch TV, it is important to keep up with news. The spa is one of the small hotel rooms, which one enters from the patio door instead of the front door. This does not evoke much of a spa atmosphere as compared to luxury properties. Massages are conducted in a hut near the beach. Initially, I was delighted. Unfortunately, I learned this is where the local children play. Don’t have a treatment on a weekend or after school hours if you are seeking quiet or hope to focus on the ocean's waves crashing upon the beach. I felt I was on a playground. This is an 'old' Holiday Inn (facility) with a team poised to conquer the Ritz Carlton.

We stayed for two nights at alila and it was fantastic! We didn't have to go out to search for food outside the resort as the food there was very delicious! rooms were clean and spacious, the swimming pool was big and beautiful. We did a spa treatment and it was authentic Balinese massage,very comfortable. The surroundings were quiet and peaceful and we had a great getaway from the hustle of city life

THE HOTEL IS VERY BEAUTIFUL WITH A WONDERFUL SPA.

Value: Lots of additional costs.; Service: Polite, We were constantly upsold; A tranquil haven after the busyness of Seminyak.

We visited with a family friend and 7 year old child. As return visitors we were again delighted with the beautiful setting and comfortable and aesthetically designed rooms. The staff were again charming and attentive. The main drawbacks are i) the lack of options for dining outside the hotel. I felt too that the inhouse restaurant has slipped in quality since our last visit. ii) the swimming pool is way too shallow for standards these days. Positives, we had a walk through local area and saw the hotel organic farm which was fun. Snorkelling trip while also fun had an element of disappointment with the floating debris in the water. A trip to the white sandy beach 30min north of the hotel is well worth the trip. Finally, games of badminton and afternoon tea on the lawn were absolutely delightful.