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9.6 / 10 Guest Rating

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

521 North Rush Street, Chicago, us

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago - main view

About the Property

Luxurious Accommodations
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, offers rooms with custom décor inspired by signature sculptures, 65-inch flat-screen TVs, and free WiFi. Each room also includes a fully-stocked minibar and luxury bath amenities for a comfortable stay.

Culinary Delights
Guests can enjoy a unique dining experience at Circa Restaurant And Lounge, offering American fare for all meals. The rooftop terrace, Upstairs at the Gwen, provides panoramic city views and custom cocktails, perfect for a relaxing evening.

Fitness and Business Facilities
The hotel boasts a state-of-the-art fitness centre with a variety of equipment and yoga facilities. Additionally, the fully-equipped 24-hour business centre caters to all business needs, ensuring a productive stay.

Experience luxury and convenience at The Gwen - book your stay now to indulge in the best of Chicago's offerings.

Facilities & Amenities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please be advised a deposit may be charged for incidentals upon arrival. Additional guests may incur extra charges (see hotel policies).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room, 1 King Bed - Photo 1
Deluxe Room, 1 King Bed - Photo 2
Deluxe Room, 1 King Bed - Photo 3
Deluxe Room, 1 King Bed - Photo 4
Deluxe Room, 1 King Bed - Photo 5
Deluxe Room, 1 King Bed - Photo 6
1/6

Deluxe Room, 1 King Bed

1 King Bed375 sq feet Internet - WiFi Entertainment - 65-inch LCD TV, premium channels, and iPod dockFood & Drink - Refrigerator, 24-hour room service, and free bottled waterSleep - Frette Italian linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and deskComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Grab bar near toiletEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, pet friendly

35 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
TVTelephoneHair dryerBathrobeRefrigeratorDesk

Deluxe King, Guest room, 1 King

Non-refundable
Room Only
20% OFF$640.73

$512.58

Includes taxes & fees

Deluxe King, Guest room, 1 King

Non-refundable
Breakfast Included
20% OFF$691.46

$553.17

Includes taxes & fees
Superior Room, 1 King Bed - Photo 1
Superior Room, 1 King Bed - Photo 2
Superior Room, 1 King Bed - Photo 3
Superior Room, 1 King Bed - Photo 4
Superior Room, 1 King Bed - Photo 5
1/5

Superior Room, 1 King Bed

1 King Bed375 sq feet Internet - WiFi Entertainment - 65-inch LCD TV, premium channels, and iPod dockFood & Drink - Refrigerator, 24-hour room service, and free bottled waterSleep - Frette Italian linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Grab bar near toiletEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, pet friendly

35 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
TVTelephoneHair dryerBathrobeRefrigeratorDesk

Superior King, Guest room, 1 King

Non-refundable
Room Only
20% OFF$598.46

$478.77

Includes taxes & fees

Superior King, Guest room, 1 King

Non-refundable
Breakfast Included
20% OFF$649.2

$519.36

Includes taxes & fees

Guest Reviews

9.6
Exceptional481 verified reviews
AI Summary

Guests highly rate the exceptional service and frequently praise the great location.

Categories

Cleanliness9.5
Service10.0
Location10.0
Room Quality9.5
Amenities8.4
Value for Money9.5
Food and Beverage9.9
Overall Experience10.0

Select topics to read reviews

A
ArynusUS
Verified booking
family_with_children
Standard Room
Stayed in May 11, 2026

"Very Good"

7.0

Great location, friendly staff, good restaurant,

Rooms need updating. The carpet in my room was stained and dirty.

Helpful?
E
elodiek202
Verified booking
Family
Standard Room
Stayed in May 10, 2026

"Amazing service"

10.0

We had a great experience there. The food was excellent, and our server, Davi, was attentive and took great care of us. A special thank you to the receptionist,Judie, who was kind to my niece. My niece even wrote a thank you note to Judie before we left. I would recommend the Gwen’s restaurant for any family gathering.

Helpful?
B
B7044EAmelissam
Verified booking
Family
Standard Room
Stayed in May 10, 2026

"Jafar and The Gwen are AMAZING"

10.0

We were at a different hotel and immediately checked out due to a horrendous experience. My husband called Jafar the The Gwen and Jafar took care of us. We had the most amazing experience, I can’t even explain how incredible our room was. Jafar made our experience so incredible and I will never ever forget it!!

Helpful?
G
Guide50302967116
Verified booking
Family
Standard Room
Stayed in May 10, 2026

"Judie was like family"

10.0

Judie was so great that my young daughter said she wanted her as part of our family so needless to say, the service was phenomenal. The tea was delicious and the sandwiches and treats were wonderful.

Helpful?
C
ChristavyusUS
Verified booking
couple
Standard Room
Stayed in May 10, 2026

"Excellent"

8.0
Helpful?
A
AlexisRBJ
Verified booking
Friends getaway
Standard Room
Stayed in May 9, 2026

"Rooftop Hostess-Judie"

10.0

Judie is amazing!! I’ve been here twice and she’s always super kind, understanding, and accommodating. My friends and I were cold at the rooftop and there weren’t any fire-pits available so she gave us blankets! We love the food and the atmosphere already but she makes it more personable and fun!

Helpful?
6
621asyaw
Verified booking
Friends getaway
Standard Room
Stayed in May 9, 2026

"Great experience"

10.0

Great experience Jude was an amazing host . Very communicative and helpful

Helpful?
2
22tashab
Verified booking
Friends getaway
Standard Room
Stayed in May 8, 2026

"Such a lovly tlvisit to the bar"

10.0

We were so lucky to have had Daviel as a server, and Judie was absolutely amazing. I came with a friend who had just recieved their Ph.D. in Physics, and Judie was just delightful in celebrating their accomplishments. The drinks were delicious, the fireside comfortable, and my friend just felt so seen. Thank you!

Helpful?
4
424faridakATLANTA, GEORGIA
Verified booking
Friends getaway
Standard Room
Stayed in May 8, 2026

"Birthday Weekend"

10.0

Luigi and Alex were very welcoming with lots of great recommendations for our birthday weekend.

Helpful?
P
PiffymouseDES MOINES, IOWA
Verified booking
Business
Standard Room
Stayed in May 7, 2026

"Gorgeous and welcoming"

10.0

This is a gorgeous hotel in a great location. The staff, particularly Luigi and Alex, are excellent and go out of their way to make sure your stay is perfect.

Helpful?
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