9.6 / 10 Guest Rating

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Name: The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Address: 521 North Rush Street, Chicago, us
Rating: 9.6

521 North Rush Street, Chicago, us

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago - main view

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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago view 4

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago view 5

from US$479 / night

About the Property

Luxurious Accommodations
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, offers rooms with custom décor inspired by signature sculptures, 65-inch flat-screen TVs, and free WiFi. Each room also includes a fully-stocked minibar and luxury bath amenities for a comfortable stay.

Culinary Delights
Guests can enjoy a unique dining experience at Circa Restaurant And Lounge, offering American fare for all meals. The rooftop terrace, Upstairs at the Gwen, provides panoramic city views and custom cocktails, perfect for a relaxing evening.

Fitness and Business Facilities
The hotel boasts a state-of-the-art fitness centre with a variety of equipment and yoga facilities. Additionally, the fully-equipped 24-hour business centre caters to all business needs, ensuring a productive stay.

Experience luxury and convenience at The Gwen - book your stay now to indulge in the best of Chicago's offerings.

Facilities & Amenities

Electric bicycle charging station

Fitness facilities (surcharge)

Parking

Non-smoking rooms

Air conditioning

Restaurant

Room service

Terrace

Pets allowed

Lift / Elevator

Important Information

Check-in & Out

Check-in

Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please be advised a deposit may be charged for incidentals upon arrival. Additional guests may incur extra charges (see hotel policies).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

4 rates found

1/6

Deluxe Room, 1 King Bed

1 King Bed375 sq feet Internet - WiFi Entertainment - 65-inch LCD TV, premium channels, and iPod dockFood & Drink - Refrigerator, 24-hour room service, and free bottled waterSleep - Frette Italian linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and deskComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Grab bar near toiletEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, pet friendly

35 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

TVTelephoneHair dryerBathrobeRefrigeratorDesk

Room Option

Board / Meal

Price for 1 night

Deluxe King, Guest room, 1 King

Non-refundable

Room Only

20% OFF$640.73

$512.58

Includes taxes & fees

Deluxe King, Guest room, 1 King

Non-refundable

Breakfast Included

20% OFF$691.46

$553.17

Includes taxes & fees

1/5

Superior Room, 1 King Bed

1 King Bed375 sq feet Internet - WiFi Entertainment - 65-inch LCD TV, premium channels, and iPod dockFood & Drink - Refrigerator, 24-hour room service, and free bottled waterSleep - Frette Italian linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Grab bar near toiletEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, pet friendly

35 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

TVTelephoneHair dryerBathrobeRefrigeratorDesk

Room Option

Board / Meal

Price for 1 night

Superior King, Guest room, 1 King

Non-refundable

Room Only

20% OFF$598.46

$478.77

Includes taxes & fees

Superior King, Guest room, 1 King

Non-refundable

Breakfast Included

20% OFF$649.2

$519.36

Includes taxes & fees

Guest Reviews

9.6

Exceptional481 verified reviews

AI Summary

Guests highly rate the exceptional service and frequently praise the great location.

Select topics to read reviews

I3174HAronk

Verified booking

Couples

Standard Room

Stayed in Apr 10, 2026

"Nicole's first time in Chicago"

Exceptional

10.0

Checking in was an absolute pleasure and Luigi was a phenomenal host. This is the first time that my lady has been to Chicago and he made her feel extremely welcome. In fact check-in was a lot of fun.

Helpful?

Miaya

Verified booking

couple

Standard Room

Stayed in Apr 7, 2026

Good

4.0

VERY very disappointed in my stay at the Gwen, definitely will be my last! a business trip that was impossible to get business done on. Absolutely atrocious Wi-Fi and television connections, hardly could get on the internet and virtually zero TV service.. multiple calls to the front desk ruining my trip honestly. Better technology at a damn Holiday inn, but the kicker upon checking out.. yes CHECKING OUT, I got hit for a $1,200 deposit hold on my credit card and the only explanation was that "oh it would fall off" What sense does it make to bill me another $1,200 upon CHECKING OUT for a deposit hold?? Very shady... WAY too many choices in Chicago not going to the Gwen again!

Helpful?

kathryn

Verified booking

solo_traveller

Standard Room

Stayed in Mar 24, 2026

"Very Good"

Very Good

7.0

Helpful?

ileanitaPUERTO RICO

Verified booking

Family

Standard Room

Stayed in Mar 21, 2026

"The rooftop is awsome and Kayla and Judie bring us an espectacular service. Thanks all for youre service and food🙌😋"

Exceptional

10.0

The experience was very good and the food super good. Layla and Judie are awesome. Thanks for youre atention. We return to the rooftop

Helpful?

I6217UOjoanneb

Verified booking

Family

Standard Room

Stayed in Mar 20, 2026

"Added bonus: Top Notch Concierge services !"

Exceptional

10.0

Dear extended family were coming to The Gwen for a birthday celebration and I wanted to have a little welcome surprise waiting for them. I am so thankful that Concierge Russell Zwolinski answered my call! He sent me the most helpful link and walked me through the menu! He went above and beyond, and had the patience of a saint, dealing with a tech challenged lady. He is a gem! If the treats are as sweet as he is, it will be an even more outstanding weekend for the guests! Russell you are wonderful!! Thank you so very much!

Helpful?

3 4

6 7

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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Deluxe Room, 1 King Bed

Amenities

Superior Room, 1 King Bed

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Nicole's first time in Chicago"

"Exceptional"

"The Gwen Girls Trip!"

"This place is amazing you NEED to go here whether you live in the city or you’re visiting from somewhere"

"Engagement celebrations. Davi and Judie were great."

"I will always stay here"

"NEVER again at the Gwen!"

"Very Good"

"The rooftop is awsome and Kayla and Judie bring us an espectacular service. Thanks all for youre service and food🙌😋"

"Added bonus: Top Notch Concierge services !"