Larkspur Landing Extended Stay Suites Sunnyvale

Gave me gifts upon checkin, pretty cool

cool

Great

The staff were all friendly and helpeful My Sister passed away while i was at the facility and the staff went above and beyond in my time of Major grief to make me feel better.

Nothing

The check-in process took a very long time. The hotel was fully booked as there was a concert at the Levi Stadium. We waited for more than 25 minutes. There was only one staff member in Reception. Around 3:20ish, another staff member came in, but her computer had issues, so it took another 15 minutes before she could check in guests. Aside from the check-in, which we were disappointed with, the room was fine, the breakfast was delicious, and the location was excellent.

Very good breakfast

It was very clean and nice. Love the little dogs they had as decorations

Thanks well recommend and stay again

We arrived at 3:30. Check in began at 3. I try to give everyone the benefit of the doubt, especially when there’s an event nearby and there was an event the night before as well. When we arrived there was a line out the door for checkin. There were two people checking guests in. It was absolute disaster. It took them so long to check in each guest, then one girl was not very personable and awkward to guests. Maybe it was her first day? Who knows but she just didn’t seem like she should be at the front desk. They RAN OUT of clean rooms and we had to wait 20 minutes after we checked in before we got keys to our room. There was a concert at a nearby stadium and this really put so many people behind in getting there on time. It was a beautiful hotel compared to many others around but the fact you don’t have rooms ready after the time that checkin starts is completely ridiculous. I would stay here again but I wouldn’t count on them being able to get us into our room on time. Next time I’ll come ready instead of expecting to have time to get ready there.