Best Western Plus Chelmsford Inn

Nice hotel

The room was very nice and clean. Breakfast was very creative and pretty good. Staff was great. I have to say the environment was strange. They are running a re-homing step up situation for many people which I applaud but made for an uninviting atmoshere. There is a security guard outside at night with many people hanging around the parking lot and the grounds. I didn't feel as comfortable as I would have liked coming in after dark. I feel like this is something that should be mentioned from the start.

Terrible, there is barely any water pressure with the sink and shower

Old, dark. Cheap bar soap and shampoo. Microwave on desk takes half desk space. TV on tall dresser makes it hard to watch.

Dark, elevators were super slow or completely inundated with cleaners, had to wait 20 minutes for an employee just to check in, dirty, won't stay again.

Selected this hotel based on very easy access from the highway, therefore anticipated more traffic noise than heard. Room was clean and well-appointed. Front desk staff was super-nice and courteous! Breakfast area under renovation; pay attention to posted hours, because they do shut down abruptly. Only negative: elevator is incredibly slow!!

The staff steals while you are away. First night I put food in the fridge went to work came back my food was gone and my drink was half drank and put back in the fridge. Second night put only drinks I the fudge and a KitKat and it happened again. Obviously I’m glad I didn’t leave anything valuable in the room. Worker at desk said he would ask the cleaners, what is that going to accomplish. Would never recommend this hotel.

My check in process was terrible. The staff was giving me a hard time about changing my stay dates and didn't want to do her job. The same even I went back and spoke to another staff memeber and she changed my reservations with no problem.

Excellent for an overnight stay with convenient location. The facility was clean but dated. Needs updating

Very clean and comfortable