Elaf Taiba Hotel

Very very nice and clean hotel highly recommend, very nice staff member especially Mr Ibrahim 7th floor very hardworking and kind

Great customer service

⸻ A big thanks to the General Manager, Mr. Sultan, for his remarkable availability, kindness, and the genuine care he shows for every guest at Elaf Taiba Hotel. His leadership is clearly reflected in the warm hospitality and attentive service throughout the property. I would also like to give a heartfelt thanks to Safran and Sonoun at the concierge desk for their constant support and professionalism. A special mention as well to Safran from Sri Lanka, the head waiter at the breakfast restaurant, who went above and beyond with his kindness towards my children and my mother – his attentiveness truly made our mornings memorable. Finally, I would like to extend my gratitude to Chef Mohcine, originally from Morocco, whose culinary expertise and warm personality added a special touch to our stay. Elaf Taiba is truly a place where guests are not only welcomed but cared for with genuine hospitality. This experience will remain unforgettable for me and my family, and I look forward to returning soon.

I had a wonderful stay at Elaf Taiba Hotel. The service was excellent, the rooms were very clean, and the staff was extremely friendly and helpful throughout my visit. A special mention goes to Ibrahim for his outstanding hospitality—he truly went above and beyond to make the experience even better.

Was a very nice experience with great staff. Thanks to Mr. Zafran for his excellent service and making sure we were well taken care off. Tremendously good service.

Thank you Elaf Taiba Hotel for the wonderful hospitality. The location was perfect, the rooms were clean and comfortable, and the staff were very kind and professional. I truly enjoyed my stay and highly recommend this hotel.

I recently stayed at Elaf Taiba in Madinah and had a fantastic experience. The hotel has just been renovated and the results are impressive. The rooms are spacious, bright, and very comfortable — a perfect place to relax after visiting the Haram, which is just steps away. The staff is warm and welcoming, especially the concierge team. A special thanks to Zafran and Sahil, who went out of their way to assist us and make our stay easier. Their kindness and professionalism truly made a difference. The breakfast buffet was excellent, offering a wide variety of dishes to suit all tastes — a great way to start the day. Highly recommended for anyone visiting Madinah!

Hi my name is Ahmed Biya and I just wanted to say I was amazed by Razuel karim politeness, cleaning skills and just the hotel I don’t have anything bad to say and I heard it’s only been a week since they opened the hotel thank yall for making our experience fun!

Worse checkin experience; I’m in front and he is trying to address 3 other people. I arrived late 9pm and he took over 15 mins just waiting for him to finish despite him being half way through my checkin. Appreciate they are busy. I requested a late check out; I did say I am booking . Com genius level and that I have travelled well. Top 1% in tripadvisor. Anas the checkin said they don’t care what people write; they are fully booked. In Mecca and Madina makes no difference. His attitude was like we DONT care we will always be fully booked. Couldn’t believe the arrogance!! Heard Customers complaining about broken beds. I have stayed over 100s of hotels around the globe with booking .com and directly. This has to be the worse experience out of all of them. Room - disgusting old, stained carpets, furniture is very old scratched up and dirty, bathroom has been exhausted as it’s been used 1000 times. (I have pictures of the room) safe doesn’t work had to hid my passport , money and iPad in the room. Staff - arrogant and with attitude Room - I wouldn’t let my tenants even live in a room like this. Lobby - like being in a Mumbai railway station. Only positive is location. Hence the 1 star rating. There was nothing else for me to say it deserves a better rating. I’m prepared to be challenged. All it is a 2 star hotel with a good location; best to pay a little more where staff treat you with respect and welcome paying customers Please avoid; request booking. Com to remove. Check my record over 100 + hotels booked. I know what I’m talking about. Any reservations contact me. I paid £92 no breakfast to sleep at a bus station. Avoid the hotel is dirty Staff are arrogant So they don’t care as they will be booked. Hence reluctant to give my money to a business that doesn’t appreciate its guest from around the world Only good location, better to stay one block behind for another 1 min walk. Avoid this place!

The location was great. It was very close to the holy mosque. The reception staff was professional, helpful and cheerful. The hotel was very old as well as the furniture. Corridors has a profound smell and the house keeping wasn’t best and they were very late in fulfilling our requests. Overall the experience was average but I don’t recommend it unless the renewed the property.