Park Inn by Radisson Cardiff City Centre

HOTEL CLOSED, but is still taking bookings! Don't book! We booked, traveled for 4 hours, got there to see it was closed leaving us having to find somewhere last minute or sleep on the streets. Awful.

I booked the Park Inn on the back of a really great stay last year. We booked for NYE and I only received notification yesterday that our booking had been cancelled. Upon investigation it is due to the hotel being closed. Why has it taken them 5 months after they closed to cancel bookings? Especially with my booking having been made a year ago and meant to be in 2 weeks time. Do not book!

This booking was cancelled by the property and I still have no refund

The hotel closed in July, I wasn't informed, reaccomodated or reimbursed.

We arrived at the hotel and it had been shut down ! I had not received any email or message warning me of this situation. I spent a large part of my day looking for alternative accommodation in Cardiff as l was staying there for a concert. Luckily l managed to find a hotel . I was not informed by the hotel or by booking .com . I feel this is very bad management on both parts .l have been a loyal customer to Booking.com for many years , and now feel its time to try another company . Also l was lucky l had free cancellation or l think l might of been charged ..l cancelled a hour before the check in time .

Nothing

The hotel cancelling our early booking when they realised there was a concert on and they could make twice the price

It was closed.

It is in a great location, very close to the Utilita Arena for the two concerts that I was attending. Unfortunately, my booking was cancelled due to work being carried out during this period and had to find alternative accommodation.

I was disappointed that the booking was cancelled, but fully understand the situation.

The hotel is closed we coudnt stay there yet you can still book a room

Its closed with out any warning