Kivotos Mykonos - Preferred Hotels & Resorts

Overall we had a lovely trip at Kivitos. Upon arrival we were meant to have Prosecco in our room for our anniversary, but this wasn’t there so my fiancé had to go and ask for this. They then proceeded to give us 2 bottles and also another one when we celebrated our engagement a few days later, which was very kind of them and much appreciated!! Staff are all really friendly, especially the lovely young man on reception of the evenings, always happy to help and so kind! And then the older lady serving breakfasts was very nice too. Breakfast is table service. It was really yummy food each day, however the service was fairly slow at times and we felt that the older couples were much more favoured and attended to than we were being a younger couple. WiFi is not the best and we struggled to get a good connection in our room. The cleanliness was okay, but not up to the 5* standard you’d expect. It was missing the finer attention to details throughout the hotel and we felt the pool area was quite run down and dirty, which is why I wouldn’t say this hotel was 5*. Lovely location though, just a 10 min walk to Ornos beach and the bus stop to Mykonos town. Overall we did have a really lovely trip to Kivotos, but would recommend some tlc to rooms and updated images on the site (which it appeared they were doing on our last day, as a model and camera crew were filming throughout the hotel). Thank you Kivotos for a lovely stay! 🥂

1) split aircondition leaking like a tap 2) hair of earlier guest allover the room especially bathroom area 3) towels that feel like sandpaper 4) mattress and pillows of such bad quality that even a motel in the US is better 5) curtains that suddenly hang from the corner unhooked! 6) Patchy paint job and poor upkeep inside the room list is endless and one star is given for the smiling and delicious breakfast.

Top hotel to stay! Beautiful hotel on a quiet bay, not far from the town where the night life and noise are! Modern, polite, my style!!!

Choosing this hotel completely ruined our holiday. The room we were given first was nothing like the room advertised. After 3 nights, we were moved into a better room that looked more like the photos on the website but everything about this hotel is old and tired. It’s in need of a complete renovation. There is nothing five star about it. The sun beds are torn and dirty. The pool area and toilets are dirty. The bathrooms were dirty and moldy, the towels were really old. The waiters/waitresses never offer you a drink when you’re around the pool area. The best thing about this hotel was breakfast where the staff were lovely and the food was great. The restaurant is fine dining and we were given a complimentary meal due to us complaining about the room but it was just as bad as everything else. The drinks are overpriced and the cocktails are average! It just had a bad feel to it - we wanted laidback and it just felt chaotic. It’s absolutely nothing like the photos and as marketed! We couldn’t leave quick enough - we’re looking forward to getting home. We feel completely ripped off because it wasn’t cheap. Needs downgrading to a 3 star!

Very disappointed with our stay. The room did not match the photos shown online — it was much older, poorly maintained, and definitely not five-star quality. The bathroom was dirty, with mold and a bad smell. When we complained, the staff just blamed the travel agency instead of taking responsibility. This is unacceptable for the price we paid. Do not trust the pictures you see when booking — the reality is very different. Would not recommend.

Moldy bathrooms, clogged shower drains, no waiter, chair umbrella etc service at beach, food quality was pretty basic and room view not what was described for an upgraded luxury suit. Private pool was always dirty. 3 star at best.

Kivotos Mykonos is a sanctuary of style and elegance. The architecture and design are stunning, blending seamlessly with the beauty of Ornos Bay. The service is flawless warm, discreet, and always attentive. From the private beach to the refined dining, every detail feels carefully curated. A place where Mykonos’ energy meets serene luxury unforgettable in every way.

I booked a room at Kivotos Mykonos months in advance, with the clear expectation—based on the photos and description—that I would be staying in a renovated, modern room. Upon arrival, this turned out to be completely untrue. The room provided had nothing to do with what was advertised: old, unrenovated, and absolutely not like the photos shown. When I immediately raised this issue, I was offered an alternative room, but that one was in the exact same poor condition. To make matters worse, after my arrival the hotel actually changed the photos on Booking.com, adding pictures of the old, unrenovated rooms. To me, this is clear proof of deliberate misleading information. Because I had booked months in advance, I was not willing to accept moving between rooms during my stay. I expected a peaceful, consistent stay in the room as advertised, and that was simply not possible. For this reason, I chose not to stay at the property and immediately filed a complaint with Booking.com. ⚠️ Warning to future guests: do not be misled by the glossy photos online. The reality is completely different, and transparency and honesty toward guests are lacking. A five-star hotel operating this way is, in my view, absolutely unacceptable.

Great service! Elena was our favorite, she was so sweet & helpful during our stay. We came for our honeymoon & enjoyed it very much, the views from the hotel are breathtaking and the food was top notch.

We spent a wonderful 12 days at Kivitos and had such a lovely time. The hotel complex is stylish, beautiful and surrounded by delightful views of the bay and well kept gardens. We had a junior suite which on the whole was nice though it had some signs of wear and tear and a faulty shower. The staff were absolutely wonderful, always happy to help and interested in your day. The service was on the whole very good, sometimes when busy you had to wait a long time but generally they were very attentive. Breakfast was included and there was a large variety of options. The pool is lovely as are the beds down by the private beach. The staff were always ready to answer questions and offer advice. Some of the staff go out of their way to make your stay memorable and we will always remember them. A small improvement I would suggest is that the pool bar staff walk around now and again to check if there is anything they can get for you. Though poolside service was quick I think this would be a lovely step up In service. Our room was cleaned to a high standard every day. We explored the whole island as well as enjoying what was on offer locally. A highly recommended Kivotos