Baymont by Wyndham Bellevue - Omaha

I did not like not being able to speak to a person at check in. the Kiosk was very impersonal. My 83 year old mother in law would not have been able to check in. Hard to understand and hear. Thank goodness for visual words.

Its in a good spot

New management, I use to be able to check in early without an early check in fee and I use to get a discount for paying cash but now that it's under new management I had to pay an early check in fee before 2:00 and no discount for using cash

For $82 a night I wasn"t expecting an amazing experience, but was expecting better than what we had. I walked in and was greated with a smell. Not a bad smell per se. More of a mixture of stuffy grandma's house mixed with V05 from the 80s that has sat in a box since the 80s. It permeates everything! The lobby, the halls, and the room. Had it not been for olfactory desensitization I probably wouldn't have been able to handle it. Check in (for me) was ok. Their were 2 gentlemen at the front desk who gave me my keys when I arrived. I noticed another guest had to check in over some weird video Google meet robot thing in the lobby. He seemed to be struggling. When we went to check out, there was nobody at the front desk. I tried using said robot type system and got no response. I left my keys in a bowl and left. Our room was clean, no bugs, and had a cold air conditioner. It had patchy home repair type work done throughout it. Our bedsheets had stains and one of the bedspreads had a hole in it. We needed another towel and were directed to a file cabinet in the lobby to help ourselves to. Breakfast had no hot food except make your own waffles. While the staircase is pretty, THIS HOTEL HAS NO ELEVATOR! Had my family not been exhausted and not been 10 minutes away from the wedding venue we were going to, we would have stayed somewhere else. It is close to some good restaurants and central to everything. Spend a little extra and go somewhere else unless you are ok with the above.

You check in via a live video feed to someone elsewhere. This place is a dive. Falling apart, hair in the tub, dead bugs in the lights, something splattered all over the wall. They had hung a shower curtain on the window to cover the window that the curtain couldn’t (it was broken). Door jam in the bathroom was broken. It felt so gross, we left without sleeping there for the night. Do not stay here

Nice room ,clean,security lock on door was broken, stay 2 nights did not clean room or give clean towels, a little run down.seemed to be short staffed

When we got to our room it looked like at some time the door had been kicked in instead of replacing the ham and door they just pieced it together the room looked like it had been in a mma fight the room needs to be painted the trim needs to be replaced the bathroom needs to be repainted overall I would not recommend anyone staying at this facilty

Room was clean. Sink drain was clogged. The toilet backed up. The A/C unit leaked water onto about 5 ft of the carpet. The TV didn't work. Common areas had no A/C. Icemaker was broken. Outer staircase had loose mats and raised nails on most steps. It is an older property that is showing its age and the level of maintenance/ upkeep is lacking.

We didn’t have any hand soap or shampoo during our stay. I didn’t have time to call front desk to fix it as we left for a party early, but that’s stuff that should’ve been taken care of before we arrived. There was nothing about free breakfast, we didn’t know what time it was or where at. I called the front desk and nobody answered. Check in was fast and easy since it was online and we just got our cards.

For the price, it was what you expected.

Bathroom very small. Needs better shower head.