Baymont by Wyndham Grand Junction

Safe yourself the trouble and book somewhere else. We arrived to find the employee in a t-shirt with an airpod in. The man was hammering my father for a credit card despite paying online and my dad asking why he needed another card. They had a weird sign posted all over the lobby, “You have 5-10 minutes to tell us if your room is dirty”. I found it very odd we would have to address the cleanliness of the room. I proceeded to check the reviews as the management was incredibly rude and this was the only hotel in the entire city with an empty parking lot. I saw the multiple complaints of dirty rooms/bathrooms, poor (nonexistent might be a better word) breakfast and roaches. We asked the man to show us the rooms before signing any paperwork. We noticed stains on the sheets of both beds and the management told my brother, “You can look, look for bedbugs”. We booked rooms that conjoined and when we asked the man, he got frustrated and started talking to us like children, talking very slowly and loudly. We ended up turning back around and booking somewhere else. If you like dirty rooms, beyond incredibly rude staff and sleeping with bedbugs/roaches, this is the perfect place for you! Please book somewhere else or sleep in your car.

Unsafe. I booked this hotel for a Friday night and upon arrival the parking lot was dark and there was one car in the whole lot. It looked like it was in shambles, run down and deserted. It looks like the name of the hotel has changed multiple times - there’s a tarp with the new name of Baymont. If you get there at dark when I did, you’ll see the previous hotel name shine through and when you look at Google maps you’ll see another name - America’s Best Value Inn. It looked very unsafe and super sketchy. I did NOT stay here and both myself & Expedia tried to get my booking refunded but the hotel would not give any flexibility with their non-refundable policy, so I got to eat my overpriced booking with them

Nice clean and quite place to spend the night.

These were the rudest, and most incompetent staff I’ve ever had the opportunity of meeting. My friend and I got to a swelteringly hot hotel room turned on the A/C waited 2 hrs to call the front desk to inform and they said for us to wait 45 min and it will cool down in which it didn’t. Management sent us to another room that took another hour to cool down. The bathrooms were dirty with fecal matter and when we called the front desk to clean our room they refused and said it was already clean and we don’t clean them for guest unless they are staying for 3 days. Their “continental” breakfast is less than desirable with cereal a bottle of milk in a fridge and some orange juice; a toaster that doesn’t work and an empty bread box. The manager at one point said this is why I don’t like having Expedia customers staying with us.

***WARNING*** Do not stay at this motel. I have never had a more awful experience at a hotel, not only with the quality of the rooms but dealing with management as well. We arrived at check in and from the beginning was given the impression that our staying with them was an inconvenience of some sort. Considering the parking lot was completely empty and seemed there were only two other rooms occupied, I don’t understand the inconvenience that was portrayed. Moved into the first room which had a broken A/C unit in 100° Grand Junction weather. When we asked to move rooms they seemed frustrated with us for their broken A/C. The second room had a functioning A/C, great. Later on in the night we realized that the toilet was soiled from the previous guest. I will spare the ‘dirty’ details, but picture splatter from the previous guest on the underside of the toilet seat and drips down the side of the bowl. Absolutely disgusting. Being 10:30 at night, we decided to stick it out in the room as the beds were clean and address the bathroom situation in the morning. Come morning, we go to check out the continental breakfast in the morning which was pathetic. They have fridges labeled with all the things they should have for the breakfast i.e. Jimmy Dean, Yogurt, Cream Cheese, Butter, etc. All that was out at the start of breakfast was some milk for cereal, OJ, Apple Juice, and a fruit cup. Considering the breakfast area was set up for much more than that I asked the front desk person if there was any more of the rest of breakfast left. I was met with such a rude reply of ‘No’ that really caught me by surprise. After my breakfast question I started to explain the situation with the dirty bathroom. I was interrupted by the guy with a response of we dont do housekeeping. I explained that this would be more of bringing the cleanliness up to par to which he replied ‘You are wrong the room was clean’. Then he launches into a rant about ‘first you complain about the air conditioning, you make us switch your room, then you complain about the next room being dirty, then you complain about my breakfast’. He storms out of the lobby to talk to another hotel employee. As he leaves I hear him say ‘I hate these expedia people’. I was speechless to say the least. As we were suppose to have one more night at this hotel I reached out to expedia for help canceling and refunding that second night. Expedia was very helpful but had no help from the hotel. The expedia agent called the hotel to confirm what was going on and according to the agent the hotel staff yelled at them over the phone for even calling. Expedia graciously refunded our second night stay directly as they saw first hand how awful the staff is here. Luckily a much nicer hotel was available across the street for almost the same price. They were super kind, checked me into a room at 10am, and even said they have heard terrible things about the baymont. Moral of the story here, steer clear of this place. I have never written a review in my life, but this experience felt like it warranted sharing with others. I stay in a lot of hotels for work, some better than others, but this one is by far the worst I’ve come across.

Terrible hotel, dirty and rundown, very rude staff. The completely empty parking lot in a sea of similar hotels nearby all with full lots should tell you that no one stays here for a reason. I booked it, went to check in, saw it was a dump and experienced the front desk rudeness, and walked out. Beware booking via Priceline as no refund will be given by the hotel or Priceline once you see the place and decide against it. You’ll have to work on a refund via BBB and your card bank. Do yourself a favor and look elsewhere first before getting duped.

The air didn't work, so they offered refund since they couldn't switch me rooms.

Is subsidized so how many customers need? Expensive, Patel, ran through process with an AC that didn't work. Good outside cooler in morning, opened door.

Breakfast was horrible

The place was just redone. The rooms was very nice. The building looks old but it's a great place to stay.