Marwell Hotel Winchester South

The bed was very comfortable, the staff accommodating

The room facilities such as coffee and tea making were not as expected. There was no dinking water in the room. The bath was dangerous . The restaurant food was very basic, one of us is coeliac and was only able to have one choice, we ended up going somewhere else to eat. The breakfast was poor, flies on the hot food and limited choice. Overall very disappointing

Reception team are nice.

Too warm, fans are noisy and not effective, room was smelly like paint, our asthma conditions for the entire family hot worse, couldn’t sleep for the entire night, and had to cancel all our plans in the area and leave after the 1st night.

The room had been updated the bed was very comfortable. The location is good.

The hotel was 'tired' in many areas. The grounds could be beautiful but appeared in many areas not to be cared for. The breakfast was ok but quite basic. The dinner menu was very poor especially for vegetarians with many items not available. Only 1 dessert option and no ice cream! There appeared little link with the zoo next door. The hotel has so much potential to be a very good resort but seemed to lack imagination in decor. It could be like a mini animal kingdom lodge , Disney Florida, and a real fun place to be with some creative design and ideas. It doesn't seem to reach its full potential at all. We love the zoo and the bed room was fine, the receptionists were very helpful. We were directed to an amazing restaurant nearby.

Nice location, with trees outside

Contractors were working throughout the day and into the night in the adjacent hotel building. When the contractors finished work, they then put on their music until very late. Despite trees, the rooms are too hot in the summer, and there is no air-con and the windows don't open more than a few cm.

I had booked for a double room and it was a modern room. The room I got was very dirty and disgusting. You will be able to see from the pictures they have put up on booking.com and the room I had got. The bathroom was disgusting and seems like no one cleans it. Toilet doesn’t even flush properly. Breakfast was a bad start. Not enough food or it was just finished when we got there. I will not be staying here again. I rather give my money to Holiday Inn

I had booked for a double room and it was a modern room. The room I got was very dirty and disgusting. You will be able to see from the pictures they have put up on booking.com and the room I had got. The bathroom was disgusting and seems like no one cleans it. Toilet doesn’t even flush properly. Breakfast was a bad start. Not enough food or it was just finished when we got there. I will not be staying here again. I rather give my money to Holiday Inn

Loved the room. Massive bed was great. Facilities great. Breakfast very good. Loved my trip.

Cleaning could be slightly beter but still very good. Would deffo stay again.

The room, the hotel, the breakfast were good. The staff were great, both helpful and welcoming.

I was disappointed that the swimming pool was out of action. I only learned about this AFTER I had made my booking. This shortfall should have been reflected in a lower room price.

super staff