Charltons Banff

Location and pet friendly

It’s a bit tired … and dated Tiles are falling off the wall in pool area

Location, size of rooms was good, tv’s and beds were good.

For the cost per night, somethings could be improved, like better utensils in the small kitchenette, the air conditioning noise from the room next door was loud overnight making.it difficult to sleep. The provided map of the facility could be improved and clearly show the stair access, some salt and pepper sachets would have been useful

As indicated above everything was adequate

We had to ask for sheets and pillows for the pull out bed. We specified 3 guest and thought it would be obvious we’d need bedding for the third

I love character and have stayed here before

Our room was completely uneven. We live in an older home, so I’m fine with squeaks and imperfections, but our entire room was on an angle and made you feel dizzy based on how uneven the flooring was, we found four cherry pits all over one side of the bed on the floor, pool was closed, but was not disclosed in advance to me and they said we could use the Royal Canadian next-door, but it was about four buildings down and not convenient at all. Called for a late checkout at noon and a guy came in at 11 even though we were yelling that we were still in the room and then we went to open the door he was gone. Our TVs were barely working, and it would cut in and out of a black screen, and then when it did have a screen, it would be shaky.

Good price Good location Pool Not too big

One of the outdoor hallways needed new lightbulbs. It was dark at night