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7.8 / 10 Guest Rating

Charltons Banff

513 Banff Avenue, Banff, ca

Charltons Banff - main view

About the Property

Luxurious Amenities
Experience ultimate relaxation at Charltons Banff with a steam room, indoor mineral pool, and hot tub. Unwind in comfort with deluxe rooms, lofts, and kitchenettes, some featuring gas fireplaces and mountain views.

Convenient Services
Enjoy free property-wide wifi, ski and golf storage, and complimentary bike rentals in the summer. Benefit from spacious bathrooms with bathrobes, comfortable seating areas, and services like fax, photocopying, and paid covered parking.

Ideal Location
Located on Banff Avenue, just a short walk from downtown shopping and dining, Charltons Banff offers easy access to Sunshine Village Ski Resort and Banff Upper Hot Springs. Book now for a memorable Alpine-style getaway!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

If 5 or more rooms are booked, different policies and supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good1217 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality8.0
Amenities7.0
Value for Money7.0
Food and Beverage6.5
Overall Experience8.3

Select topics to read reviews

Y
yvoncaCA
Verified booking
solo_traveller
Standard Room
Stayed in Apr 8, 2026

"Agréable séjour avec la famille."

10.0

Sa situation au centre ville. La qualité de la literie. La propreté des lieux . La faune qui s’est invité sur le terrain de l’hôtel (chevreuils) et à proximité (wapiti). La tranquillité des lieux.

Le tapis du rez de chaussé devrait être changé, rampe d’escalier menant à la mezzanine à réparer

Helpful?
S
SebastianchCH
Verified booking
couple
Standard Room
Stayed in Apr 2, 2026

"gemütlich und entspannt"

9.0

gemütlich und sehr freundliches Personal

Helpful?
J
JasveercaCA
Verified booking
couple
Standard Room
Stayed in Apr 2, 2026

"Good"

8.0

Close to everything

That had to pay for the parking

Helpful?
N
NickusUS
Verified booking
couple
Standard Room
Stayed in Mar 25, 2026

"Exceptional"

10.0
Helpful?
D
DinacaCA
Verified booking
family_with_children
Standard Room
Stayed in Mar 23, 2026

"Excellent"

8.0

Close to city center. Parking available. Spacious rooms. Good value for what you pay.

Helpful?
A
AmbarauAU
Verified booking
couple
Standard Room
Stayed in Mar 23, 2026

"Exceptional"

10.0

The rooms are very comfortable and the staff are very accommodating

Helpful?
H
HanacaCA
Verified booking
extended_group
Standard Room
Stayed in Mar 22, 2026

"Excellent"

8.0
Helpful?
C
ChristianacaCA
Verified booking
solo_traveller
Standard Room
Stayed in Mar 20, 2026

"Excellent value and clean and comfortable stay in Banff"

10.0

Unique room that felt in line with the vibe of the town. An excellent option if you're looking for a clean comfortable room at a reasonable price so you have more to spend on experiencing the area. Great location that allowed for easy access to ski shuttle pick up (right next door on either side pretty much) and walking into the very centre of town. Staff were super friendly and helpful. The texting option was excellent since I was gone for much of the day most days and it was great to be able to ask questions. I also really appreciated that there were enough coffee pods that I didn't need to request more throughout my stay.

Overall everything was great. The only little things were that the heat pump in the room was a bit loud and when other guests were moving around outside the vibration seemed to carry (not much that can be done about that in an older building though of course!)

Helpful?
G
gouldencaCA
Verified booking
couple
Standard Room
Stayed in Mar 20, 2026

"Fantastic rooms, a beautiful location, and a fantastic stay."

9.0

Great location, good facilities, good value for money. And friendly staff is always a bonus.

I’m being a bit critical but I just wish the hottub and pool was 24/7. Other then that no real complaints.

Helpful?
C
clarkecaCA
Verified booking
solo_traveller
Standard Room
Stayed in Mar 13, 2026

"Very clean comfortable room great staff"

9.0

Quiet charming clean great staff.

Heater was a little noisy

Helpful?