DoubleTree by Hilton Grand Junction

I liked the on-site restaurant. We had dinner there, and breakfast the next morning. The breakfast buffet was extensive and sumptuous!

There was nothing not to like.

Breakfast not included. Front desk almost surly. Worn carpets. Better as a convention hotel. Mattress worn out. Otherwise fine?

Great place for families! We spent fall break here and really enjoyed our stay. The location is perfect if you want to explore nearby Grand Junction, Palisade, or even take a day trip to Moab. The hotel itself is a bit dated, but everything was very clean and well maintained. The pool area is spacious and relaxing, and our kids loved having access to the basketball court. The staff were friendly and helpful, and check-in was quick and easy. Overall, it was a comfortable and convenient stay. Thank you for the stay!

The waitresses were wonderful, Nikki, Jill and Diane were absolutely wonderful they were very helpful for my eight day. Stay always with a smile.

I prefer not to book online, and with family coming from out of town wanted to talk to an actual person about the room type and needs they had. Granted, it was mid morning and there were at least two other guest waiting at the front desk, but the three people who were there looked at me like I was freak, and said it would take 'considerable effort' to take my credit card and reserve a room. The 'manager' even pulled out his phone and showed me that they had rooms available and quoted me a price. Then waited for one of the other people to assist me since he could not, and once again they looked at me like was crazy and just said 'it would take considerable effort' and just stared at me. I just walked out at that point since they obviously didnt want to help me. I did end up booking online, without the ability to add the notes and requests I wanted. Very confusing.

The room was not clean. Hallway smelled bad. Property is in need of an upgrade.

Location

No frig in room.

I was arriving late, so I called the property ahead of arrival to inform them of my late arrival. I also asked for two additional pillows for the room, which had not been placed in the room as requested when I checked in. By that time, it would have been too late to ask again, since I assume that housekeeping would have been closed. The next day, the second day of my stay, after the first night, our room was not made up, so I had to call the front desk to ask for housekeeping service. I made a second request for the two extra pillows. When we returned to the hotel later, the room had been made up, and the pillows had arrived, as had been requested, but only 24 hours later from my first request.