Holiday Inn Express Hotel & Suites Defiance by IHG

Remodeling going on but didn't inconvenience. Rooms were roomy (1 king) and newer furnishings and soft goods. I liked the new window treatments.

Jenn, who checked us in, was very welcoming and very helpful in giving directions. Only thing we couldnt find in the hotel was a pop or water machine. Everything in the room was very clean and beds were very comfortable. We enjoyed our stay.

Not sure why, after checking my credit card when we got home, there was an additional $5 charge. Not a lot obviously, but no explanation.

There was some construction happening on the dining area so breakfast was served in a bag. Other than that, it was great.

There were some revelations going on which did not interrupt our stay but the breakfast to be included with our stay was not available. NOT EVEN A POT OF COFFEE. I felt a partial refund could have been offered.

Quick stop on longer trip. Hotel is under renovation so it’s not pretty to look at inside but check in was quick and clerk was friendly. Rooms were unaffected: clean, quiet, roomy. Shower had good water pressure and Dove products. Liquid soap by sink- so glad to see a hotel with this instead of the little bar soap. Grab and go breakfast (due to renovations) had a good number of choices. Would stay again.

Should have ice machine on each floor. Since you’re under construction I don’t feel fair in giving review is fair to you

Not any their fault, but the hotel was being renovated and there was no access to a commons area if you didn't want to just sit in you room the whole time. Room was clean, and comfortable. Antenna style tv, no menu to see what what on. Not to impressed. The ladies behind the counter however were amazing and were very helpful and always had a smile given there situation, again, they had no control over. Hotel owner needs to pic it up and get the renovation finished before i would stay there again.

Lovely stay and great service!

Our room was beautiful, newly renovated. They staff was very knowledgeable and answered any questions I had. If I ever go back to Defiance Ohio I will stay there again.