The Penn Stroud, Stroudsburg - Poconos, an Ascend Collection Hotel

The property is closed to all good restaurants of downtown. It is also offer all the necessary and most important it is clean. The parking is convenient. They always have drinking water available and coffee.

Breakfast could be a notch better

Yes

I cannot recommend this hotel due to predatory billing practices and a total lack of transparency. Because of a severe winter storm (Winter Storm Fern), Pennsylvania declared a State of Disaster Emergency with widespread road closures. To ensure my family could get home safely before the roads became impassable, we had to check out two days early. We departed at 6:00 PM on Saturday, having stayed only 1 night of our 3-night reservation. I spoke with the staff upon leaving, with the understanding that we would be charged for Saturday night but not Sunday. Instead, I was charged $585 for the full 3-night stay. Despite repeated attempts to reach a manager, the issue remains unresolved. Update 1: After contacting the staff again, I was assured this would be fixed. It was not. Update 2: After several more calls, a manager finally agreed I should not have been charged for the final night. However, when I requested a receipt, the hotel provided a document with a falsified checkout time of Sunday at 5:15 AM. I have E-ZPass and GPS records proving I was already back in New Jersey on Saturday night, making their "Sunday morning" record factually impossible. Despite their admission of an early checkout, they only issued a partial refund of $115 (for a $180/night rate). It feels as though this hotel is intentionally making the refund process a hassle in hopes that guests will give up. If you value honest billing—especially during a government-declared emergency—stay elsewhere.