Microtel Inn & Suites by Wyndham Kannapolis/Concord

So it looks OK from the outside, except for the overflowing trash. Inside it is a disaster. The floor is ripped up in the lobby, the inside of the elevator is scary, smells of must and mold, and half the hotel is closed for repairs. I was told it smelled because of water damage. I have stayed at cheap hotels before and they are gems compared to this place. Bugs in the bathroom, dirty in the room, and scary to say the least. The smell is just horrid. I have owned property with Wyndham and I can't believe their name is attached to this place.

This hotel did not live up to expectations. The ice machine was out. There were not enough towels for all the rooms. The hotel is under renovation and has been for a couple of years. We will not be staying here in the future.

Lobby needs a real floor not concrete checked in almost 4 pm shack in is at 3 room wasn't ready when we got to it put us in a different room. Staff was nice but room need improvements had a microwave no fridge.bedspread and sheets had holes from cigarette burns

Horrible place

Wall stains, water drip and tub dirty, toilet NOT bolted to the floor, if it hadn't been so late (2 a.m.) would not have stayed

The Room was unexceptible nasty I would not let my dog stay there .

The Hotel had experienced water damage, floors were stripped, the room smelt like mildew. Sheets on bed had stains. Stay away.

We had stayed at one of your hotels in Chattanooga and it was a good value and comfortable.This one is under a lot construction and smelled of cigarettes.They were out of ice as well.The staff was friendly but had no markings or name tags.No phone or hair dryer in the room either

Your front desk agents were awesome. You did not have the tub towels. Most important feature for me was the business center you have listed on all your websites. You don't have a business center and this feature is the reason I paid on line for a room. I could not access or deliver needed business documents because there was no business center. False advertisement

The hotel lobby was completely torn up with huge cracks in the concrete floor. The ceilings had leaks in our hallway with buckets sitting around. The staff was nice and extremely helpful though!!! They tracked down a refrigerator for our room which was a huge help because we were in town for my son's golf tournament for 4 days. The continental breakfast was below average but ok. I had hard boiled eggs and lunchmeat in our frig so I used one of their bagels and made a ham, egg and cheese open faced bagel each morning. The juice machine was out of order the first day but working the next day and the ice machine was our of order the entire stay which would have been useful for our sporting event. They seemed to have a towel shortage. No bath mat was given until I asked for one which I got after 2 days. No hand towels ever and only 2 towels which I used one as a bath mat till I received it. Then when I asked for more towels they had to check other rooms. In the morning I received 2 more towels which looked more like rags but they did the job. Plus, they were out of conditioner (but plenty of shampoo.) I purchased my own conditioner to use during my stay.