Microtel Inn & Suites by Wyndham Florence/Cincinnati Airpo

I recently stayed at this hotel and had a mixed experience. The staff were very cooperative, polite, and helpful throughout my stay, which I truly appreciated. They were always available when needed and maintained a friendly attitude. However, there were several maintenance issues in the room that affected the overall experience. The restroom bolt was broken, and the room door’s deadbolt was not functioning properly, which raised some safety and privacy concerns. Additionally, the air conditioning unit was not in good condition and did not cool the room effectively. I did report these issues to the staff during my stay, but unfortunately they were not resolved. While the service from the staff was good, the lack of timely maintenance made the stay less comfortable than expected. I hope the management addresses these issues so future guests can have a better experience.

Informations d'arrivée ok.

Logement insalubre . Sol gondolé. Pas de rideau de douche, pas de portant, pas de rangement. Pas de table.

It was close to everything

The hotel was dirty with signs of bed bug activity. There was mold and cigarette burns in the room.

Beds comfy Was quite around my room which was the suite

Wasn't cleaned right looked like blood stain on carpet and they need cleaned There was mold around sink and tub cause they don't clean right at all Also watched 3 live roaches crawl around in bathroom

Did not eat breakfast

Nothing

Every thing