Microtel Inn & Suites by Wyndham Florence/Cincinnati Airpo

I love the staff. They were professional and was always willing to help no matter what.

My room had roaches. The mattress was caved in on the left side facing the bed. The room was a non-smoking unit but smelled like smoke. My room door looked as if it was once kicked in and placed back together. Some guest were loud and arguing.

The staff was very rude and largely absent. They were not responsive. The room missed listed amenities. I had to go to other rooms to arrange for them myself. The staff did nothing. I had to stand on counter for several minutes before the attendant showed up. There was no on there. They were exceptionally rude and unpleasant.

Breakfast was ok. Location was good.

Bugs in the bathroom

It was close to food

The place stunk like crazy and our the carpet was even gross. Our room smelled like cigarettes

the place was so dirty i cant subscribe it, even a simple clean tiolit was not there

The manager and 2 front desk clerks were wonderful

1 room had mice moved me to another room and it had roaches, shower curtain rod was falling off the wall, and bathroom door wouldn’t close all the way. Staff member that worked on Saturday was incredibly rude and then I heard her on day I left talking rudely about a coworker. I was a little bothered that she was going in to clean the room with mice. Hoping they did not put another unsuspecting traveler in that room.

Renovated lobby are looked nice.

Person preparing breakfast arrived at 5am and talked so loudly that I could not sleep. Very little on the breakfast bar worked for me as a diabetic. I finally got up and left early.

Great value. Good location, comfortable rooms

Smoking rooms smelled