Badischer Hof Baden-Baden - Leonardo Limited Edition

Das Hotel hat uns gefallen

I stayed for 7 nights and on three occasions the room was not cleaned. I told the hotel each time and yet it happened again and again. On the first two occasions, it was not too late in the day so they could sort it out but not the third time. It was incredible that this could happen in a hotel like Radisson. No explanation was given how this could have happened not once but three times. The breakfast situation was equally abysmal. There was no proper organisation so there could be days on which standard items in the cereal section were missing. A guest even had to tell the staff there was egg on the floor which was lying there for very long and should be cleaned up. The coffee machine broke down one day. A group of 6 men smoked in the al fresco area so smoke was blowing across the tables the whole time. At no point did the staff say anything. One or two minor lapses would be one thing but almost every other day, there will be some issue. For all this, all the hotel could do was to offer to deduct city tax and a taxi ride to the train station - i.e. less than 50 euros. To date, the city tax has still not been refunded and such service recovery is really unsatisfactory.

Dejligt ophold, dog var fitness 2 pools og spa lukket renovering og den udendørs pool var 40 grader, temp. I skygge alle dage 26-29 så der var ikke tale om et kølende dyp. Morgen mad fantastisk, dog ikke tilfreds med at vi 2 dage før afgang ( vi var der i 5) ikke kunne afbestille sidste dags morgenmad, da vi ville køre tidligt. Jeg er selv i hotel branchen, og det har jeg aldrig været ude for.

Hotel room was very clean and renovated. Our family was relaxed in outside pool. Parking cost was 19 Euro per night.

Historicismes hôtel, repris par un autre actionnaire , avec l’ouverture d’un nouveau Jardin

This is a lovely hotel with very friendly reception. Unfortunately we picked the wrong day as the indoor facilities were closed including the bar. Also my wife left a new pair of trainers behind but we are finding it impossible to contact the hotel. Phone just rings out. Tried reservations first and after a 6-7 minute wait we were answered only to be told we had the wrong dept. The lady in reservations then abruptly hung up!

das Hotel besitzt eine Wellness Anlage, die aber noch im Umbau ist. Man kann zwar den Außenpool benutzen, jedoch war dessen Wasser noch sehr heiß, was wohl in den nächstenTage sich bessern wird. Da die Wellnesseinrichtung das Highlight des Hotels ist, mußte ich bei der Bewertung Abstriche machen.

Good but not fantastic

Basic but acceptable hotel. Pictures appear better than the real deal. No complaints for anything in particular. A pleasant stay, good service from staff, additional facilities available on request (eg iron). Misleading info about spa being open when only pool is currently available for use (no steam room / sauna)

Schönes Hotel mit einem Riesen Poolbereich. Die Corona-Verordnungen und Einschränkungen sind einem kaum aufgefallen.