ibis Birmingham Bordesley Circus

Booked this hotel well in advance (July 2022) for Springsteen concert. It took 2 months for the hotel to inform me that the confirmed booking was cancelled. This information came after the date the hotel closed, so very poor communication. I'm really disappointed that Ibis and the Accor group were very unhelpful and refused to rebook me into alternative accommodation at the price I had booked at. Obviously 2 months later prices had increased. I booked through Booking.com who were equally unhelpful. But I expected more for Ibis.

Not much to fault with this hotel. Clean room, friendly staff and right where I needed to be. It's about 2km from City centre and a long walk or a taxi ride if you are not familiar with Birmingham. I went for the football, as the stadium is just up the road. If you are not a football fan check the dates as the bar area can get a little lively on match days. Really good experience all round.

It was very convenient & close to where I needed to be for the event I was attending at.

Very happy with our stay

Stayed for one night as a stopover on the way down south. Looked for a hotel that accepted dogs (£10 charge). What an amazing hotel for the money. All of the staff were friendly, smiling and helpfull. The room was modern and clean. Car park was secure with electric gate. Mcdonalds right next door. Would definitely stop again.

Nice poeple

Stayed here for 2 nights with my husband and 2 friends for a wedding nearby. From the moment we arrived, the service was impeccable. The manager who checked us in was super friendly and helpful. We headed down to the bar area to wait for the arrival of my friends who were staying in another room and they were checked in by Atif who proceeded to provide excellent service for our group the whole night. He was friendly, chatty and helped with anything we needed. A truly guest-focused individual. The room was sizeable and comfy. Breakfast was excellent and really set us up for a long day at the wedding. Would not hesitate to recommend this hotel!

Good value stay

We were delighted by our recent stay at the Ibis, Bordesley Circus. Room was very clean and spacious. It was surprisingly quiet too, despite being on a main road. We brought our elderly dog, Suzy, with us too and were warmly welcomed. The staff were amazing, really friendly and welcoming to us all. Suzy the dog was thoroughly spoilt by Atif who made a urge fuss of her. We had a lovely stay and would thoroughly recommend it. We will definitely return sometime.

Service was beautiful