Paradise Point Resort & Spa

The location/able to train on my bicycle around the bay. / definitely a kid friendly hotel. Now that I have a two year-old granddaughter/1st time back to a hotel with kids everywhere swimming pool, etc.

The rate was way way too expensive also for the size of the room. Minimal privacy at our location no patio out front for a couple chairs to relax. Also check the room. I stayed in when you step out of the room there’s about a 3 inch piece of concrete that somebody is going to walk into and that could be potential trouble for the hotel. Sad to see somebody decided to convert one of the tennis courts into a pickle jar court/that is allowed annoying game. I feel for the units nearby. Pickles belong on a burger.😩

Weeks later and I still can't get over the non-changed dirty sheets, the failure of the manager to respond promptly, the gaslighting by the manager etc. I stay in hotels extensively and have never had this happen. There also was a strong bug spray / chemical odor in my room. I later saw a bug sprayer, so that must be it, but read other reviews. Others in our group had total bug infestations. I am almost embarrassed to write a bad review because the food was good for the meetings but I could not enjoy myself after encountering the dirty sheets the first night. It's too bad. I hate doing this but weeks later I'm still scarred from the dirty sheet incident and can't get good sleep in hotels as now I'm worried about what I don't see/feel in hotel beds! So upsetting.

I really liked that the resort had everything to do in one place — food, games, bars, boat rentals, and so much more. It made the whole stay really convenient and fun. I also liked that the games were more group-oriented, so it was great to enjoy with friends or family. The different pools were also a nice touch, and the staff were all very friendly and helpful throughout the stay.

One thing I didn’t like was that my room was connected to another room with a shared door, so I could hear the other guests talking and snoring at times, which made it a bit less quiet than expected. I also noticed some guests were parking poorly and taking up two spots instead of one, which made parking difficult since the spaces close to the building are already quite small and not very convenient. Aside from that, it was still a lovely resort and I enjoyed my stay overall

The facilities and pools

Some of the appliances in the room were broken or run down. Like my shower didn’t drain and flooded when we took showers

The main pool was nice, having it heated was nice.

The room smelled like mildew and everything I brought home reeked of the same scent

The experience was excellent, except for little details, which could be improved. The resort itself was wonderful, gorgeous landscaping, and a great site to hold our meeting. But, and this was a noticeable but, the front desk staff was all business, not friendly, and not in a hurry. Check-in took far too long for the few people in the lobby. When I arrived at the front desk (finally) somehow my reservation was canceled because I arrived a day late. Except that my confirmation had the correct dates. The reservation was reinstated. Check-out was interesting. I attempted to check out by phone (it was before 6 a.m.) to no success. I then drove to the lobby, where there was no one except one front desk clerk. She said that, yes, the front desk can be a challenge to reach, and checked me out. The internet in the fitness center did not work. Perhaps because you have to reach the fitness center through the pool area, it did not open until 6 a.m., which is not convenient for East Coast travelers and those with early meetings. I was both, and only could exercise one day out of five. The resort was otherwise excellent. But the little things tend to be what you remember.