The Grand Hotel Eastbourne

We stayed only for one night for husband birthday And I booked to stay in the classic queen bed bedroom but the bed was not a queens bed it was to single beds pushed together to make a big bed with a zip in the middle of the bed to join it together it was a very bad night sleep we both did not sleep as we both keep sliding in to the middle of the bed on to the zip in the middle it was a very big dip in the middle of the bed it was not comfortable and both did not sleep plus there was mad marks yellow marks on the walls I would say from water leaks plus we had to very bad dirty tea spoons in room so we could not have a coffee when we arrived we had to go and get them to change them plus we had no hot water when we arrived and they had to sort that out as well The room is not 5 stars it was more of a 2 maybe a 3 star But the hotel is under going work on out side and on stairs But the pool area was nice and used that The breakfast was nice But everything closes at 9.00pm And if u are a person how likes luxury and a good night out then this hotel is not for u as restaurants close at 9.00pm and drinks bar around just after 11pm there is not night live no music or shows or and entertainment So if u want to relax and go to bed early then this place is what u are looking for if u are not looking for luxury and a good night sleep

The Hotel is under renovation, unfortunately the property is very run down. We decided to cut the stay short

Grand - have stayed here around 30 times and love it.

Loved the Hotel & we upgraded and had a superb sea view. Very good facilities. Excellent breakfast, because the Hotel was quite quiet on our visit, the already huge dining / breakfast room seemed even bigger & therefore lacked a little bit of atmosphere. Could easily be sectioned off during the quieter periods. Would happily return to The Grand Hotel.

Great position on the seafront Staff were all friendly and very welcoming

This didn’t feel like a 5 star experience. The hotel is tired, staff are nice but the service is average and it feels understaffed. Overall it was expensive and disappointing.

All great

The room we opted for was rated as De Lux which we thought was rather over the top. The bed in the room was designated a double bed but in fact it was the smallest double we have ever tried to sleep in. Also the absence of a refrigerator was also unusual in a room designated De Lux. The food was reasonably good but rather over priced and the wine was riidiculously over priced. Having lived in South Africa for over 30 years we were aware that a bottle of Robertson Sauvignon Blanc would cost around around R150. Obviously transport costs would inflate the price but we would not have thought it would jump from R150 to R1080 plus 12.5% service charge. I would mention that Robertson wine was not particularly highly rated as it was seen as just an average every day drink. Many apologies for appearing to be rather negative in our assessment of this hotel.

All the are polite and helpful, evening meals are excellent, had a great time, although have been several to the hotel and looking forward to the next.

Great hotel and location