The Grand Hotel Blackpool

The room was very outdated we stayed in on the top floor and curtains were dusty and black. I would not rate it 4 star unfortunately

Got an upgrade which was nice to get a sea view. Coffee machine nice touch. Room not 100% clean but wasnt that bad, few stains in carpet and found some fake lashes on floor. Shower took ages to heat up but finally got there. Great parking facility. Only stayed one night but would defo stay again. Great location, perfect parking and lovely staff.

Our sink kept getting blocked and leaking water all over the side and onto the floor it’s like the water wasn’t draining

It looks fancy when you walk you walk in but once you get to the rooms you feel completely deceived. I stayed here with my son who has additional needs and it was completely unacceptable. The lights didn’t work and despite reception saying someone would come to fix it nobody showed up, my son needs constant supervision and is terrified of the dark, the bathroom was pitch black without the lights, we ended up having to use our phone torch until I located the fuse box myself and fixed it. The toilet wouldn’t flush again nobody cared when I told them, you can hear absolutely everything from the hallway and rooms around you and to top it all off on our last night we found bed bugs in the bed resulting in my son having a meltdown and refusing to sleep, we’re home now shattered, itchy and traumatised. I’ve contacted the hotel for a refund and they’ve completely ignored me. Oh and their vending machine ate my sons change and all they did was stick an out of order sticker on it the next day after we waited over an hour for someone to come help us before giving up. Absolutely devastated.

Had no sleep Friday and Saturday night room next door having some kind of party no one from hotel seems to care when told in the morning beds very hard windows thin even when shut still hear outside noise

Pillows were far to hard! Breakfast was very poor

No shower broken lever poor checkin not much organisation over 20 people waiting no towels in room

I didn't like the bedroom very dirty I only joy the swimming pool in the hotel

The room was boiling, we didn’t get to sleep until after 3am because of the guests in the other rooms, doors banging, loads of noise! There was a chip under the bed, which hadn’t been hoovered up. The room was basic and old and didn’t have towels! The reception area was nice but we won’t be retuning.

A bit dated but fine for a budget overnight stay.