Bailbrook House

Rather lovely approach to the hotel and reception was welcoming. We arrived around 12.30 and our room was ready which was great. Hotel grounds are beautiful. Car park was great plenty of spaces even though with a lot wedding on during our stay. The rooms are well presented with air con which was lovely in the heat. Clean and bed was comfy too. Breakfast good choices from the buffet or you could order from the kitchen which we did. Only comments I would make was although the wait staff were pleasant there was a little lack of direction a table at the side of us was cleaned twice by different staff members using cleaning spray which when people are eating isn’t ideal and it was close to the end of the service anyway. That being said breakfast was good quality with plenty of options. The hotel is a fair bit of a walk from Bath centre but a short car ride away and the walk is nice along the canal or you can do the main road which is quicker.

We organised a charity fundraising weekend for 100 people and from meeting Kamila 6 months ago till the end of our stay we and our guests were blown away by the hotel, it’s location, cleanliness, super food and especially staff who all went the extra mile to ensure we were happy. Kamila made herself completely available to us for any query however small in the run up to the weekend and gave us complete confidence in the hotel and it’s staff. Mac catering manager looked after every table of 10 both evenings in a wonderfully discreet manner and yet wd appear at breakfast smiling and efficient despite what must have been a serious lack of sleep. We haven’t experienced such professionalism alongside genuine care and concern that a wonderful time was enjoyed by a large group of people in many years. Thank u to every member of staff for an outstandingly good time

A warm, welcoming, spotlessly clean hotel in a beautiful setting. Nothing was too much trouble for the staff. Everything was supplied from toiletries to dressing gowns. The room was immaculate. It’s a downhill walk (5 minutes) to the bus stop (£2.50) that takes you in to Bath. The walk back up at the end of the day left me rather breathless due to my asthma but it’s not too bad. The room had air conditioning too which was very welcome for a short while early evening. Breakfast was excellent….a selection of continental food and you were able to order a freshly cooked breakfast of your choice. My only criticism was that the bed was too hard for me. But that’s personal preference.

We chose to go to Bath to celebrate our wedding anniversary and researched a number of hotels before choosing to stay at Bailbrook House Hotel. Our research paid off and we were very happy with our choice. There was a slight hiccup with our booking but this was resolved seamlessly by Debbie, who was very professional, kind and sensitive to our needs. She is a real asset to the Hotel. We were delighted with the location, our accommodation was superb and the breakfasts were very good and accommodated all tastes. Romano in particular, did an excellent job in ensuring that we were well taken care of throughout our three day visit. What made our stay more special was the staff who clearly love what they do and were keen to make sure we thoroughly enjoyed our stay. Gems was such a compassionate, kind and positive member of the team and her optimism was infectious. Kim too went the extra mile to ensure that our room was perfect for our needs and was always willing to do whatever it took to ensure that our stay was a memorable one. Kindness and small personal touches make a huge difference. Thank you to everyone who helped make our stay so special.

Beautiful main building but room was in separate modern building you got to buy going outside. Room cold, as heating on a timer and couldn't adjust. Was clean, good breakfast which was fresh and every staff member said hello. Stayed as free parking and bus stop just down the hill and can get into bath for £3 in 15 mins. Stayed for dinner one night, was less impressive. A good but overpriced hotel

Due to unfortunate circumstances I had to re-schedule a booking. I spoke with Lorella who provided excellent service, explaining my options very clearly. Since my booking was through Booking.com, she actioned the date change on my behalf and talked me through the upgrade rooms, so I could arrange for my daughter to stay instead of me. Lorella went above and beyond to ensure the arrangements were suitable for me. Additionally I paid a further £180, so the hotel gained as well

What a find ! Truly magnificent long weekend spent here at Bailbrook House with friends, the staff were so attentive, the hotel was immaculate, rooms were total understated luxury, large king size rooms, comfy beds tea/coffee, fridge with milk and water. Breakfast was amazing, the best hotel breakfast we have ever had, all cooked fresh with local produce, including healthy smoothie shots, there was a great variety a full cooked english and full continental. It was a friend’s birthday whilst we were there and they left a card a box of fudge for him in the room, totally unexpected. A shout out for Kim on reception what a lovely lady, extremely helpful nothing was too much trouble. We dined in the restaurant on the first evening again first class service with amazing food. We will definitely be back and totally recommend for a perfect local stay to Bath.

We stayed here for a social weekend with friends for a Ladies Festival. Hotel was welcoming, comfortable and clean- understated luxury. Well equipped and comfortable rooms with tea/coffee facilities, fridge, hairdrier, iron & board. Staff were warm welcoming and professional. Special mention for Fransesca who was warm, friendly, helpful and seemed to be everywhere at once ensuring a smooth run ship and that all guests were looked after. Food - from a lunchtime sandwich to three course dinner. Good quality, well presented, tasty and cooked to perfection. Allergies - 3 attendees had allergies and this was handled amazingly with the people being made to feel considered, able to enjoy good food safely with confidence (not always the case with past experience at other venues) The hotel is a good base to explore Bath and surrounding area, ample parking, on a bus route so you can park the car and forget it. This stay was 10/10 and excellent value.

I had a lovely stay at Bailbrook House Hotel in Bath and would highly recommend it to anyone visiting the area. The hotel itself is beautiful, with stunning grounds and a charming historic feel that really adds to the overall experience. It’s the perfect mix of classic elegance and modern comfort. My room was spotless, well-decorated, and very comfortable, with everything I needed for a relaxing stay. The bed was especially cozy, and I appreciated the peaceful atmosphere throughout the property. The staff were friendly, attentive, and always willing to help with any requests. From check-in to check-out, the service was smooth and professional. The food was also excellent, with a great breakfast selection.

One of the best hotels we have ever stayed in, anywhere in the World. The hotel is beautiful, clean and tastefully decorated. The staff are first rate, so friendly but incredibly professional. The rooms are large, spotlessly clean and comfortable and the food was delicious. It was my Mum's 80th Birthday and we were a group of 11. Debby did all the planning for us for the evening meal putting us in a beautiful room for the meal, all to ourselves. The table looked perfect on our arrival and we even had a sign outside the door announcing it was my Mum's celebration. She was bowled over by how much trouble had been put into making the evening, and the rest of the stay, so very special, even upgrading her room to a glorious suite overlooking Bath. I can't believe any hotel could have made this any better for her and we will be eternally grateful to this fabulous hotel and their excellent staff.