Hersonissos Palace

Everything is excellent, food , service, room , pool , people they are very friendly, the staff is very polite

Food was ok staff were friendly

The hotel is definitely not 5 star I would say 3 at the most ferral cats running round the dining room staff doing nothing to discourage this.peopkd feeding the cats at mealtimes dispite notices not Todo so.no member of staff stopping them the smell in the lifts was horrendous smelt like petrol. I should not have to pay for a safe in my room or a luggage locker in a supposedly 5 star hotel the hotel is dated and the room furniture looks old.the swimming pool shut at 6 o'clock in a heatwave ? Then the cats took over.i booked the hotel for special occasion never been so disappointed in my life

The hotel is very nice, the staff and the manager is very friendly. We felt very welcomed the moment we stepped into the hotel. The food is very tasty with lots of options to choose from. The hotel is very close by to so many different shops, attractions and the beach which is very convenient and nice. Would definitely recommend and would more than likely return in the future.

Great hotel, Location- very good close to the strip and can walk anywhere Atmosphere- you have one main pool which gets busy and then the quiet pool where you most of the time will be in the pool alone, very quiet and peaceful Rooms- we did have a twin room but the lady at reception was so lovely she changed us to a ground floor double room, with a better view also! Staff- super friendly, can’t fault them! All lovely and helpful. Food- always plenty to choose from, same with cocktails and spirits We was all inclusive, they also have a beach bar located down the front and it’s all inclusive so you can enjoy that in the evenings. Only downfall from this hotel is the lack of entertainment during the day, if they had some aqua gym or some dancers, or even some music around the main pool this would make it a 5*, other than that it’s brilliant, we was very nervous coming here as the reviews are mixed but I recommended this place, if you want more of a chilled quiet holiday! We will return in the future.

We are staying at Hersonissos Palace for the second time. I first visited this hotel with my mother in September, and I enjoyed it so much that I decided I would definitely come back again — this time with my husband. And here we are! The hotel continues to offer a wonderful atmosphere, excellent service, and genuine hospitality. A special thank you to Dimitris for his warm welcome, kindness, and attentiveness throughout our stay. People like him make guests feel truly valued and are one of the reasons we love returning. We highly recommend Hersonissos Palace and look forward to visiting again in the future!

A nice place to stay. The manager Dimitri welcoming. Great wine.

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Let's start with the positives. Location for nightlife is very good, close to the beach. Friendly staff. Very clean hotel. Rooms cleaned daily. Large TV connected to Netflix, Prime Video etc. Water provided in your rooms daily. Know bar on seafront offers the same all inclusive drinks. You can visit once during your stay, you get burgers and chips. The food here is nicer, so well with going. Drinks typical all inclusive. Negatives. Food very average, lacks flavour. However always managed to find something that was okay. . Air con. Limited temperature and air flow very low, even on full fan. Made room quite uncomfortable at times but still okay. Sun beds. Nice beds at main pool but they get taken with towels very early and no one sat on them. Hotel don't do anything about it. Sunbeds on 2nd pool are very worn and uncomfortable. Towels for sunbeds are provided with deposit. Entertainment. They is nothing. No animation team. No activities during the day. No amthopshere. The hotel is dead on an evening, everyone either goes out or goes to bed early. The only entertainment is on a Thursday night. Cretan dancers. Very very poor for a 5***** hotel. Overall the hotel is fine but not 5 *****. It's a 3***. So if you are booking thinking your getting 5 star then please save your money you will be disappointed. But a 3 star you will be happy. We've enjoyed our stay, leaving tomorrow but spent a lot of time outside the hotel which made the holiday more expensive than we were expecting. Hope the review helps.