Grand Hotel Imperiale Resort & SPA

Perfect location if you want to relax and enjoy the view. You can get the little ferry right outside hotel to bring you to lake como centre. Taxi 28euros and difficult to get ferry cheap and what a transfer.

Our room overlooked a hillside villa and lake. The water from the creek could be heard from our balcony. Breakfast was amazing. Our server, Adonis, was highly attentive and made sure our coffee was fresh. Wonderful three nights at this location.

I love the setting and vibe. Excellent spa with all the amenities. Beautiful place

Amazing place!

The service at this hotel is 5 star! They accommodated us beyond what we expected. Our flight was super delayed and we arrived at the hotel at 2am instead of 945pm and they had bellhops waiting and a swift easy check in to the room. For some reason our A/C wasn't working properly so for that night - they gave us a 2nd room down the hall to sleep in but we could leave our bags in the original room. That's true service at 3am! They let us keep the 2nd room for 2 nights. At that time - they got the A/C unit working but it wasn't really blowing cold air so they moved us to one of their finest suites with a large balcony and Jacuzzi to make things right. Gorgeous room - beautiful A/C and lovely outdoor area. They also gave us complimentary champagne and bottle of wine. I hope they didn't think we were angry at them because we weren't. They were really amazing! In advance of my trip - I spoke with the spa and concierge to put together spa treatments and select restaurants and tours. They were BRILLIANT from start to finish. I feel like I made friends with them and I indeed miss them! We had like 4 days of spa services (6 night trip) and they assisted us with a 4 hour private boat tour around the lake with two stops in the specialized towns. The food at the hotel was top notch - and their suggestions for restaurants were all flawless. They arranged the taxi transfers to and from the restaurants back to the hotel and the drivers were always on time and professional. Im not sure why they don't have 5 stars awarded to them but don't let the 4 star designation make you think you're getting subpar experiences. Really appreciate everything you did for us from the moment we arrived till the sad moment of checking out. We will be back - and you'll have to put up with the million emails setting up restaurants and spa treatments again lol. Hope I was not too annoying!!!!!!!!!! Lots of Love from New York! Bradley R

I stayed at this hotel as part of a package. On arrival I was told with great gusto at reception that I had been upgraded to a larger room, which sounded very nice. I had originally requested a garden view as I was weary of being on the lakeside with a noisy road in between and as I discovered once at the hotel, building works going on nearby. Yes, the room was large and there was a balcony, but the outlook left a lot to be desired. A view of the fire escape, large fir trees and a tiny speck of a hydrangea bush and a worn tennis court. Not what would be classed as a room with a garden view. As another reviewer has mentioned the restaurant service in the evening was somewhat all over the place. The saving grace was the excellent breakfast and comfortable bed! Not a hotel I would recommend staying in even if you are out all day seeing the wonderful Lake Como as Moltrasio is not an ideal location other than the nearby ferry pier.

We came for a post trip extension of a river cruise. I also paid for an upgrade. Our room was old, dead plant on balcony, old furniture, burnt table and such a disappointment. We did change rooms and it was better. Breakfast was amazing and in the garden. Pool is extremely old but beautiful and pool staff was prompt and excellent. Dinner at the hotel was not great. Soggy pizza. Expensive. The problem is there is nothing in this small town. There is a ferry stop across the street but other than that and one or 2 restaurants nothing. No shopping, no mini mart, and you would need to reserve a driver or taxi ahead of time. We would not stay there again. Apparently they are refurbishing the hotel to become a 5 star soon. Again the problem is transportation. Ferry lines in other towns are long and sold out times of each day. I guess you could swim in the lake but there are a lot of speed boats Pool is small and lounge chairs fill up fast for the day. Biggest problem we had is that the bell hop gave our driver to Milan to someone else. The hotel could not find us a driver. We booked privately. Only book through the hotel. It’s safer. Hotel staff nice and helpful. Location is a bust for us. And to be clear I can’t imagine this with little kids. We are older and did not want to just sit all day.

Very lovely hotel in beautiful location. Rooms very comfortable. We had a private courtyard outside our room, where it was lovely to sit. Staff was very helpful in making restaurant reservations and respectful with handling our luggage. The most praise- worthy thing was the check-out procedure--not only fast, but an itemized bill was given for us to review and initial so no surprising charges. We were given a copy without having to ask. We were asked for a credit card, rather than having charges put on the card with which we registered. We had the included breakfast, which was very nicely done with a huge variety of foods and good service. Location was great.

It was perfect. Lovely hotel.

Location was beautiful. Hotel grounds and pool were stunning. Breakfast was PHENOM. A bit overpriced.