Quality Inn & Suites Northampton - Amherst

Easy to check in, great location close to downtown Northampton. Good options for breakfast and reasonable pricing! Staff were very kind & friendly throughout our stay.

Other guests were smoking right outside of our room making it difficult to enter/exit without smelling the smoke.

Room was clean, and upgrades are appreciated (I was last in Northampton 5 years ago). Breakfast hasn't changed except for a new hot/cold water machine that I wasn't aware of until my last morning. I drank lukewarm tea with water from the carafe near the oatmeal packets. The women at the desk were responsive and willing to go out of the way to be helpful, but they weren't always on duty.

I had to have my room changed because although the card worked fine, the door did not unlock properly. Temperature control: I was not able to control the temperature in my room and was too warm. It didn't matter what I set the temperature at, it drifted to what seemed like a preset value.

The room and bed were very clean .

The place looks a little run down on the outside, not bright and clean like the picture online.. the room and bed were very clean and The lady at the desk was very nice . But the whole set up was a " motel" kind of vibe ... Not what I was expecting for $160 a night

I didnt like the fact that we had someone smoking weed outside my room door - the smell was awful

Bed was actually comfortable and the room was nice

The shower head wasn’t the best but not terrible

Bed was super comfortable and the coffee was great

No Pool Broken Elevator very loud toilet and heater kept us up