Park Royal Beach Ixtapa - All Inclusive

Hotel needs improvement

It’s old

Staff attitude was great. The services received in the restaurants and public areas were excellent.

The resort's staff is extremely helpful and engaging without being pushy. The food was good, the rooms comfy and clean, the resort within short distance to shopping area (besides the hotel's store).The location is great, the beach is wide, clean, safe and very pretty. The vendors on the beach are not aggressive or overbearing, and carry "licenses".

The staff we got to know were fantastic. 2 named Omar and 1 named Santos. They were friends to us, always glad to see you and genuinely happy at their jobs. Access to the beach is a little challenging. Food was good, breakfast is excellent. Loud and I mean LOUD, thumping music on the pool deck needs to be eliminated. We won't be going back.

The staff was very courteous and helpful. Concierge David was always ready to assist in whatever we needed or wanted.

Beautiful hotel and very convenient, super friendly employees

The property is roughly 30 years old and the rooms are clean; however, the property is slightly dated. The beds were comfortable, the bathroom was extremely tight for shower/restroom. If you are OK with those comments then the rest should be very good. Solid food at the buffets each day, great friendly service, great beach with ample lounge chairs. Great views from the room, great AC in the rooms and we had a fantastic balcony with an ocean view. They had entertaining shows almost nightly which was nice unless you want to sleep before 10:30 PM and then the sound was rather loud in the rooms. For cost to value - I would say this was an excellent option.

Me encantó el Park Royal. Está cerca al frente del mar, nos trataron muy bien, y la comida del buffet estaba fenomenal!

Food wasn’t wry good