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7.2 / 10 Guest Rating

Best Western Plus Ottawa Kanata Hotel and Conference Centre

1876 Robertson Road, Ottawa, ca

Best Western Plus Ottawa Kanata Hotel and Conference Centre - main view

About the Property

Luxurious Amenities

The Best Western Plus Ottawa Kanata Hotel and Conference Centre offers a range of luxurious amenities including a restaurant, fitness centre, and bar. Guests can also enjoy free WiFi throughout the property.

Convenient Facilities

This hotel provides convenient facilities such as a 24-hour front desk, an ATM, and luggage storage for guests' comfort. Business travelers will appreciate the on-site business centre, while everyone can benefit from vending machines offering drinks and snacks.

Ideal Location

Located just 11 km from Canadian Tire Centre and 15 km from Canadian War Museum, this hotel is also close to Parliament Hill and Peace Tower. With family rooms and a terrace available, it's the perfect choice for both leisure and business travelers.

Book your stay at the Best Western Plus Ottawa Kanata Hotel and Conference Centre now for a memorable experience!

Facilities & Amenities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.2
Very Good323 verified reviews
AI Summary

Guests highly rate the comfy beds and frequently praise the clean rooms.

Categories

Cleanliness6.7
Service8.2
Location6.7
Room Quality6.7
Amenities7.2
Value for Money7.7
Food and Beverage7.2
Overall Experience7.2

Select topics to read reviews

M
MartincaCA
Verified booking
family_with_children
Standard Room
Stayed in Jul 20, 2025

"Chambre à pas cher"

7.0

Le prix vrm abordable

Cours de piscine alors pas possible de se baigner en famille et l’hôtel n’a pas une très bonne odeur

Helpful?
P
PalkocaCA
Verified booking
family with young children
Standard Room
Stayed in Jul 4, 2025

"NW"

6.0

Loved the room.

Did like the no ice in our floor. AC was not that strong. TV only 1 chanel, couldn't watch the news.

Helpful?
G
GenevievecaCA
Verified booking
family with young children
Standard Room
Stayed in Jul 3, 2025

"If you value your vehicle and belongings, perhaps try another hotel"

1.0

We were not able stay long enough to enjoy anything

There are low income families who live at the hotel. This should not be an issue but the children are left unattended to vandalize and steal from vehicles. Workers present explained that they had had gasoline siphoned from their vehicles that day. The children were throwing sticks and broken glass around the parking lot and climbing on our vehicle, inspecting the contents. Upon trying to immediately check out, we were informed by another guest (who was also demanding their money back) that there is a significant bed bug/cockroach problem.

Helpful?
J
Jessica
Verified booking
Standard Room
Stayed in Jun 29, 2025

"Good"

4.0

Unfortunately when we walked in there was a huge fish smell that just filled the entire hotel. We got to our room there was hardly any toilet paper and floor was sticky. The bathroom smelt so bad we avoided as much as we could. The pool was so dirty, we tried to make the most of it but the hotel is not like i remember it.

Helpful?
P
Patricia
Verified booking
family
Standard Room
Stayed in Jun 27, 2025

"Good"

2.0

Our stay was terrible. The room smelled like chlorine because pool under room. The air conditioner didnt work. The ice machines were broken. Then we had no shower. Tap broken. We were then moved to a different room. Which took a while to pack up. Then given 2 warm bottles of water as compensation???? A piece of glass on the carpet which i stepped.on.We would like to request a refund for our stay. Two warm bottles of water as comp is ridiculous. Please refund our credit card. This stay was the worst ever. Not the way we wanted our vacation to go.

Helpful?
D
DemetriuscaCA
Verified booking
family with young children
Standard Room
Stayed in Jun 25, 2025

"Exceptional"

10.0
Helpful?
P
Philip
Verified booking
family
Standard Room
Stayed in Jun 24, 2025

"Exceptional"

10.0

We were in town for a soccer match, and the price fit our budget great ! Over all it was a nice experience. Pool was fun as well !

Helpful?
A
Agnes
Verified booking
Standard Room
Stayed in Jun 21, 2025

"Excellent"

8.0

Driveway was rough, could use some repair.

Helpful?
C
Colleen
Verified booking
Standard Room
Stayed in Jun 20, 2025

"Good"

6.0

Room was clean. People were friendly. Not much in the area for food/restaurants.

Helpful?
J
judith
Verified booking
Standard Room
Stayed in Jun 20, 2025

"Ok ok "

6.0

Too much money for 3 star..only went there for EV charging..

Helpful?
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