Tanoa Tusitala Hotel

Ubicación, limpieza y atención del personal.

En el hotel funciona una agencia de tours, tome un tour con ellos que al parecer, fue un precio demasiado alto, nos llevarían a 6 lugares, de 9 am a 4pm por 1.100 Tana, lo tomamos pues no teníamos más tiempo pero 3 lugares se encontraban cerrados, el chofer nos dio una vuelta larga a una cascada pequeña y al templo Baa’i como compensación, no me dieron ninguna explicación ni devolución de parte, como la agencia está en el hotel escribo esto, es mala y cara.

Friendly staff

The construction work during the day was too noisy

It was located in Apia Town, beautiful design, beautiful staff and lovely and very helpful… the room design was lovely, the bed was comfy, the room quite spacious, property is very beautiful at night when lights are on, even the daytime too but night is more beautiful. their breakfast was average but still ok… their food at the bar / restaurant - every meal we had was soo yummy fresh, flavourful and tasty. their coconuts were quite big too cold and fresh to drink cause it was hot. facilities were quite good - like gym and pool. There is a-lot of potential for Tanoa to have more services that could make them more money.

We had issues with our door lock kept us every single time we left the room, then the AC started leaking water, the maintenance guy came to fix the lock which took like 3hrs of our day because we had valuables in the room and didnt want to leave it while he had access to our room. We had a half show of their fia fia night but we still paid full price - no partial refunds were offered or complementaries, the fire dance is the reason we booked it, there is only one washing machine and one working dryer for the whole resort if you want a self-service we had to wait and wait and wait but i guess thats part of their marketing to use their laundry service which is quad-triple the price lol which i caved into after .. but apart from that - everything else was amazing!

Great selection of food at the breakfast buffet. Especially like the local fruit being available. The variety of food is good too. Room was clean. Could possibly do with supplying more milk as we had 4 people in our room and only a small carton of milk to use for hot drinks.

Complimentary breakfast had great healthy options

Well, the place is tired, sheets supposedly white, were brown, bathroom tiles soap scum need cleaning.

Lovely pool and friendly staff, breaky nice and rooms are a great size.

Nothing really, rooms could be abit better lighting in bathroom sink area.

Friendly staff, close to town

Our aircon was not really blowing out cool air… when we questioned it the manager said that she would send someone to fix it, by the time the evening came round it still do not appear to be blowing out enough cool air for the space… however we were too tired to complain anymore so we just grinned and beared it for the next for days