Mercure Sheffield Kenwood Hall & Spa

Dusty, damp room, played havoc with my asthma, whole place just felt run down and out of date,

Fusty, damp smelling room, dingy, dark, felt run down and in need of a refurbish,

The bed was so comfortable and so relaxing staff was so welcoming and friendly and polite and helpful

It's not what I didn't like but thought the room was a too big for me but that's because its my preference nothing wrong with big rooms I just get over whelmed with them the room was absolutely gorgeous and spacious everything you needed

Property was cheap.

A lot of rooms are in the basement with bad signal. The windows are single glazed and let in a lot of air making it cold. This is a very dated hotel the carpets door frames are stained and scratched the whole place needs refurbing. The mattresses are also old. Whole place is in need of an update. The only plus point was the cheap price.

Staff mainly were very good Especially reception.

I hated the bed on arrival... Most unwelcoming. Then having to take a crumpled and definitely not fresh or unused quilt from the wardrobe. A nicely made up quilted bed would be much nicer on arrival.

Great staff a reception

Good with plenty of choice.

Very loud music after midnight