Super 8 by Wyndham Portsmouth - Norfolk

So unfortunately I have to stay here until my place is ready to move in. So they decided to take the room off the websites. They first stopped selling the room by the week. Then they decided to take it off the website. Which they should be grateful for ppl actually paying to stay here. They cancel reservations when you request to pay at property. It’s also not refundable.

Place was dirty! Bed was stained and the floor was disgusting! The lights in the bathroom and over the sink were broken! The V didn’t work and the staff was rude!!!! Never again!

Friendly, helpful staff. Clean room, could have had more amenities (blow-dryer, iron). Not sure if a lot of working people stay there but several times horns were blowing as early as before 7 am and other room doors opening and closing waking us up.

The staff was ok. The pool wasn’t opened and they didn’t have an any type of breakfast. The sad part is the site said it had all those things but it lied. It was hard to get any extra towels. The room smelled like smoke and it was supposed to be a nonsmoking room. The gentleman gave me some spray for the room but it was still a little hard to get it out.

Dirty room no towels wash cloths in the room mold in the tub there were roaches crawling from wall to wall and the staff the guy at the front desk he said his name is Light. He is the rudest when I reported theses problems to him he got upset denied everything and told me and my kids to leave just yelling at us we are homeless and had our our belongings with us 3 suitcases and other things we had to pack up and he was rushing us expecting us to be done packing in minutes which was impossible. He got mad because we were still packing called the police on us and completely lied said we weren’t trying to leave when he clearly seen us packing up while he stood in the middle of the door kept saying hurry up. He scared my kids and all. I talked to the officer and explained to the officer what happened the officer then said to me that he’s always getting calls from that hotel because people are always having problems out of that man. I do not recommend this hotel to anyone please go elsewhere

This place is unfit for human use…. Much needed rehab. Electric outlets all worn out, will not hold an appliance plug! No shower curtain, or tub drain stopper for grandson to take a bath! No hot water after first quick shower, for 4 people. Only towels for 2 people,,, had to go to office every afternoon to demand enough towels for the 4 of us, 2 of those nights, they had no wash clothes!!!!……2 of our 3 nights, they had no access to any towels at all, as the laundry room was locked by owner when he left in the afternoon…just ridiculous. AC vents, loaded with mold and mildew. They then had the audacity to hold $50 deposit, and charge a $3 service charge for each night we stayed! This place should not be affiliated with Expedia….

Tolet bac k up tv wouldn't work

Did not have a breakfast even though it was advertised as offering it. Sink was partially clogged, shower water pressure was very low. Towels needed to be replaced. Fortunately, I was just needing a place to sleep for two nights. Otherwise, those would have been major issues for me.

I wouldn’t recommend this day to anyone. The bathroom was horrible dirty not my cup of tea, but it was for emergency reasons again I would not recommend this hotel.

The linen and sheets were dirty.