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9.5 / 10 Guest Rating

Novotel Lake Crackenback Resort & Spa

1650 Alpine Way, Crackenback, AU

Novotel Lake Crackenback Resort & Spa - main view

About the Property

Luxurious Spa and Recreational Amenities - Indulge in massages, body treatments, and facials at the spa. Enjoy outdoor tennis, a health club, and even a golf course for leisure activities.

Gourmet Dining and Entertainment - Savor local cuisine at Cuisine Restaurant, grab a coffee at the café, or enjoy room service. Access an arcade/game room and complimentary Wi-Fi for entertainment.

Comfortable Accommodations and Convenient Location - Stay in elegant guestrooms with fireplaces and balconies. The aparthotel offers kitchens, wired internet, and satellite TV. Conveniently located near Lake Crackenback and Kosciuszko National Park for outdoor adventures.

Book your stay at Novotel Lake Crackenback Resort & Spa for a luxurious retreat amidst nature and top-notch amenities.

Facilities & Amenities

Meeting rooms
Full-service spa
Boat tours nearby
Fireplace in lobby
Arcade/game room
No single-use plastic straws
Health club
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional20 verified reviews
AI Summary

Guests highly rate the beautiful lakeside location and frequently praise the extensive activities for all ages (kids friendly).

Categories

Cleanliness7.5
Service10.0
Location10.0
Room Quality9.5
Amenities10.0
Value for Money9.5
Food and Beverage9.5
Overall Experience10.0

Select topics to read reviews

R
Robert and GraceauAU
Verified booking
couple
Standard Room
Stayed in Jun 7, 2026

"Good"

3.0
Helpful?
L
LeeaauAU
Verified booking
family_with_children
Standard Room
Stayed in May 15, 2026

"Great place to take a big group. Lots to do and very picturesque and relaxing. Crusine restaurant was great for breakf"

8.0

Location - Beautiful Activities- Many for all ages Food/Restaurant - Good We had 4 Villas- 2 great/ 2 ok. Big difference between units as all privately owned. Seen a platypus a few times from our verandah.

Verandahs and entry to 3 bedroom villas very dirty and in need of a sweep. Windows overlooking lake have many cobwebs and outside stairs and entry gardens need some maintenance and cleaning up. No firewood for guests (apparently has been stolen from resort) will just make people take from the bush and destroy it as I seen happening on our stay.

Helpful?
C
CarolauAU
Verified booking
extended_group
Standard Room
Stayed in May 14, 2026

"Excellent"

8.0
Helpful?
C
ChandrishanauAU
Verified booking
couple
Standard Room
Stayed in May 12, 2026

"Great stay! The sauna was under renovation so we couldn’t use it."

8.0
Helpful?
R
RobauAU
Verified booking
couple
Standard Room
Stayed in May 5, 2026

"Excellent"

8.0

Fauty EV car charger

Helpful?
K
KirstenauAU
Verified booking
extended_group
Standard Room
Stayed in May 3, 2026

"Excellent resort facilities and would stay again but needs more attention to detail"

8.0

Great location in a really good resort, nice view. Staff were extremely helpful.

It was bit dated, the windows had lots of cobwebs and the kitchen could use an update.

Helpful?
A
AnnaauAU
Verified booking
couple
Standard Room
Stayed in May 3, 2026

"Disappointing stay - beautiful location but disappointing accommodation and service."

4.0

Beautiful location

No outdoor seats or area at all. Very small room with limited facilities. We were there for three night’s but only two tea bags were provided, for example. No refresh service throughout the stay. Very noisy neighbours who we could hear throughout the stay. No pool as it was closed for refurbishment but we were not advised when booking. Restaurant was poor and super slow. For the price it was not good.

Helpful?
N
NatsudaauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 1, 2026

"Very Good"

7.0
Helpful?
K
KateauAU
Verified booking
family_with_children
Standard Room
Stayed in Apr 27, 2026

"Excellent"

10.0

Beautiful property and fantastic facilities

N/a

Helpful?
J
JavierauAU
Verified booking
couple
Standard Room
Stayed in Apr 26, 2026

"Exceptional"

10.0
Helpful?
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