Best Western Fort Lauderdale Airport Cruise Port

This was so close to being a five star review but just a couple of things stopped it from getting full marks. I will start by saying that we almost never stayed after reading a couple of recent reviews, I am so please we did. Our first image was not good, the area is not the most affluent, and does appear to be run down. Our first contact with the guy at reception was not the most welcoming, but he did let us check in early and gave us a bottle of water each to take to the room. He also pointed out the free coffee and the area where the courtesy breakfast is served. If I refer back to some of the recent reviews I was not expecting much, but the room was clean bright and had pleasant of amenities, fridge microwave coffee machine, hair drier, iron, plus plenty of clean towels. We walked across to the local dollar tree and secured a few snacks to eat and sat by the pool, the pool area was clean and quiet. After a good nights sleep and a warm shower we went to investigate the courtesy breakfast, this was indeed impressive with cereals fruit, waffles, toast, sausage and omelet. For the price this was a good pre cruise stay

Was left waiting 2 hours for pickup from the airport, and still no pickup. Called twice and I was told that, at first, it would be an hour, then the second call, I was told they were there, and no they were not. The receptionist said they would be back soon to pick us up. Waited another hour, and we ended up taking a taxi to the hotel. Hotel was 10 minutes away. Spoke to the receptionist, and I told her how upset I was, and she didn't look at me, or respond. I will never go to Best Western again.

This was our second stay at this hotel and it was just as good as the first. Great location to cruise port and airport. Breakfast was great. Staff are friendly and helpful. Room comfortable and clean. Shuttle service from the airport to hotel is a bit slow. We will stay here again on our next cruise.

Good stay before your cruise. Comfortable rooms, clean pool, great included breakfast, excellent staff, friendly. Hotel needs renovations, tired decor and very old carpets in corridors and rooms. Beach close by, restaurants and bars about a 20 minute walk along beach.

We stayed one night after landing in Ft. Lauderdale and before heading down to Key West. This hotel is very accessible to the airport/cruise port. Hotel is very clean and staff is very helpful and friendly. Definitely recommend if you are flying in or out of Ft. Lauderdale and need a place to stay.

Stayed pre-cruise. The hotel is dated and the staff were not friendly. We took a taxi to the cruise port instead of using their shuttle as it was less expensive. There are better options to stay at than this hotel.

Long time 20 year BW diamond plus member . Arrived coming off cruise line . Front desk staff very nice Room was Horrible . Old beat up furniture. What was worse is all the heavy BLOOD STAINS on the mattress itself Staff was very nice . Points refunded immediately DONT STAY HERE

DO NOT stay here. Our experience was terrible in that room was bug infested and dirty. Hotel staff were very nice and understanding and told us to tell Best Western Customer Service about the issue to get a full refund. CUSTOMER SERVICE at Best Western has been awful to deal with - arrogant and not understanding at all. We wanted a full refund for the one night as we were uncomfortable sleeping in the bed - bugs around the microwave, headboards and on the bed sheet. Terrible. This stuff can happen time to time, but you would think customer service would graciously apologize, issue a refund and ask that we try Best Western again. Thought this brand was human. Unbelievable actually! Do not stay at this property.

Worst service ever. Our Travel Agent booked a king room prior to setting out on our cruise. When we arrived we had to wait an hour for the airport shuttle then when we arrived at the hotel we were given a room with 2 twin beds. When we told the front desk girl she said that there was nothing that she could do. We then heard an annoying squeak coming from the ceiling every 20 seconds. We attended to the front desk where we were greeted by a guy who offered to find us earplugs as we weren't the only people complaining about it. My advice to anyone looking here. DO NO BOOK HERE.

My husband and I stayed here for one night before flying out of Fort Lauderdale airport in the morning. We had had some flight cancellations in Boston due to a snowstorm and booked this hotel last minute. We did not know what to expect but were very pleasantly surprised. There was a free shuttle to and from the airport. The front desk staff was very friendly and helpful at checkin. The room was clean and perfect for the one night stay. The free breakfast buffet was surprisingly good. The hotel is close to a restaurant/bar (a very short walk), fast food restaurant and some stores so we were able to grab a few snacks. There were a large number of people staying there the night before their cruise. They said they all swear by that hotel and I totally agree with them. I would definitely stay there again.