Mazzarò Sea Palace - The Leading Hotels of the World

Good morning! We are leaving today and would like to sincerely thank you and your entire staff for the professionalism, dedication, and warmth we experienced during our five-day stay with you. We would especially like to mention Karina at the concierge and Christian at the restaurant for their outstanding service. Arrivederci!

Staff is wonderful and attentive. The hotel is beautiful and the service is amazing. The lifeguard Franco went above and beyond to be sure we were taking of daily.

Best place we've stayed on our Italian trip! The location, staff, amenities, rooms and beach were all just perfect! They couldn't do enough for us. The Food and bar facilities were outstanding, especially outside with the lovely pianist each night. I had my 55th birthday here and was suprised to find a lovely cake left in my room and surprised me at dinner as well. Great to have both pool and beach options with service right at your lounger. Will definitely be coming back here!

Franco at the beach is amazing!highly reccomend this hotel. Beach and pool are amazing. Service is incredible. Love everything about this beautiful place! Cannot wait to return. Love the location and the concierge is very helpful also!!

we booked mazzaro sea palace with high hopes and came away with the best Italy beach experience we could imagine. I’ll try to be as detailed oriented as possible- from start to finish literally not a single staff member at mazzaro sea palace from the door man who first greeted us down to the omelette station chef and the housekeepers as well all expressed an overwhelmingly polite,caring , genuinely happy to accommodate us persona. Rosario checked us in , he was fantastic as we arrived early before our check in time so he gave us a courtesy room (basically a full room) to use , to shower , freshen up , rest and have some privacy until our full set up was ready. I speak some Italian but rest assure every worker on site speaks fluent English. the property is immaculate, we’ve stayed at beach resorts before , they can appear great in a pic online and then you get their and smell mildew,or find things to be run down and or dirty. mazzaro does everything 10 out of 10 as far as property up keep goes. the air conditioning was excellent and cold all the time. our room was always well kept and we needed a few things from Rosario (ironing board, ice for the room ) which we got right away. Wi fi worked great no issues at all in that category what so ever. the hotel provides you with several free waters upon arrival and a great little espresso maker with pods in room. they also conveniently stock full to and from cable car tickets for $20 euro total which is only a three minute walk from the hotel to than use to get to the town city center. Breakfast was the best we’ve had in all of north and pith Italy . they have all the traditional European options , including granita in multiple flavors , raw honey comb from local honey farmers, a wide assortment of pastries and even really good arancini. expect a 5 star breakfast that included custom omelette , hot fresh meats and vegetables along with fresh daily local fruit choices. the beach at mazzaro is just impressive , your right on the beach with your own alcove to go right from a couple of feet from your sun bed to crystal clear clean water. a side note you definitely need to bring water shoes for both grip and to get in and out , the temperature was only 85F or so but the rocks get scorching hot and also slippery when getting into the water. nobody harasses you through your day to buy massages or upgrade services so if you seek peace and quiet you certainly will have it ! ordering food , drinks or snacks on the beach is super convenient as you have your own dedicated buzzer on your umbrella with sun beds also included at no extra charge. their is no need to get up at 5am to rush down to grab chairs before they are all gone , mazzaro has more than enough for all guests and once you have a set up it’s yours for the full day. we dined at 1 of the 2 restaurants on the property , the armonia and had probably the best basil pesto pasta in all the multiple trips we’ve made to Italy. we highly recommend it. we would also like to thank the desk staff , Alessia liouta went above and beyond in arranging us car service to and from diners in town and helping us navigate around the town with sites to see. one thing to be fair to say is we are very generous tippers and every single worker their ( shout out to nino in food service one of the many wonderful waiters we had ) all work so hard with a smile and warm greeting all the time they deserve to be tipped . you will be asked upon check out to give an extra tip fee for your stay which is optional but again in our case we tipped every single staff worker because we felt the want to as the service was truly second to none. we wil definitely be back to mazzaro , it was gorgeous and breathtaking , seeing the sunrise and sunset from our balcony every day was serine.

Magical experience! Claudio and Franco made our pool and beach time so wonderful! They catered to our every need and we appreciate it so much

This was the most beautiful beachfront hotel in Taormina! And Franco and Giovanni took such good care of us on the beach and by the pool. No request was too much. They always provided service with a smile. We felt right at home. Can’t wait to come back and stay even longer.

Franco & Giovanni were the absolute best! Superior service. They set the bar high and exemplify what a 5 star experience should be.

We had such an amazing time. The service is incredible and Franco and Giovanni at the beach are wonderful. Thank you very much and we will see you again on the very near future…. What a great time we had. Always unforgettable.

We arrived for three nights to the hotel and were in awe of the view. The view was spectacular. We arrived at 2:30 and our room was not ready yet so we went to the bar and ordered a seafood salad. It was absolutely delicious. The octopus was cooked perfectly. When we got to our room (107), we had an amazing view of the water and beach. We just loved that view! We had asked the concierge for ideas for what to do and he recommended a tour of Mt. Etna and some wine tasting. The tour was great and the wine tasting was fabulous. It was a perfect day. We only had two lunches at the hotel and both were delicious. The concierge recommended a restaurant called Tavernia which was fantastic and in Taorimina. The service from this hotel was excellent. The hotel was beautiful, the restaurant was delicious and the view was spectacular. The only con I would say is that the prices were a bit high. My fiancé likes Crown Royal which they charged $22 for a shot. We ends up going into town and paid $13 for a shot at Wunderbar. Other than that, it was a perfect trip!