Country Inn & Suites by Radisson, West Bend, WI

The rooms are newly remodeled, and clean. The staff was very nice and helpful.

The location

The staff was Rude Noisy room Bed had big dints in it

So dirty and gross.

The TV stand had water damage. The computer chair's covering was frayed. Curtains were stained. Beds were fine. Bath was fine. Value not worth what we paid to stay

The photos make this hotel look a bit nicer than what it is. Unfortunately the options are limited in this area for accommodations. Although the price was right, I wouldn’t say this hotel is particularly clean - we had dust on table/countertops and dirt on our floors. Although the hotel appears to have updated, it’s really just lipstick on a pig — you can tell there’s a lot of deferred maintenance. I would only rebook if I had no other option.

Not worth the money. The rooms are average at best and no better than a $40 a night hotel room in the area. Loud window air conditioners, not comfortable bed/pillow.

It was a fine hotel for a few days.

Spa bath dirty and floors dirty bed uncomfortable bad layout

Nice quiet neighborhood. Sining room clean, foods fresh. Check in was quick but staff not friendly or wanted to make conversation.

Staff were helpful, and important things were clean, like bathroom and bedding.

The cooling/heating controls under windows were filthy. No one seems to clean them, even though everyone touches them. The mirrors had been wiped with a dirty rag and were smeary.