L7 Chicago by LOTTE

I travel to Chicago once a month for a business trip, but this is was my first time staying here. It’s a great value for me. Everything is clean, modern and stylish. It’s comfortable and I love the robes. Megan at the front desk was excellent and got me the late checkout that I needed no issue at all. I’ll be back

I loved the fact that I got a face mask, free espresso coffee in the room. A great free cappuccino machine in the lobby and all the great beauty products in the room. The bed was comfy and the staff very nice! The hotel felt very boutique and very European.

The staff was very friendly, I was with my son for a mother-son trip before he graduates and they took extra care of us. including sending a champagne to our room

waiting time for check in could have been handled better

Location was excellent for all the walking around the loop! This was the best part of staying here. And filtered water from the faucet was nice to have.

I suppose if we paid $$extra we could get a room with a decent view, but for the basic rate you get a room with a brick wall view of another building right up close.

Location was great

Limited restaurant options

Had a great stay during NRA. Staff and service were top notch. Antonio "the goat" was super helpful, kept the lobby running smooth and secure, thought he was the GM! Front desk staff did amazing, especially Caroline who handled a rude guest, calm and professionally. Beatriz in housekeeping made a cool towel animal and kept the room clean. Just a great hotel overall. 100% would recommend and stay again.