Holiday Inn Express Oxford Kassam Stadium, an IHG Hotel

Professional and friendly staff.

N/A

Clean, tidy room. Bathroom & shower v clean. Communal areas of hotel also very clean and tidy.. FOH staff helpful & friendly. Good value for money. Even handier that the 3A bus stops right outside & takes you into the City Centre in about 25 / 30 minutes. Would definitely stay here again!

Nothing. We had a great stay.. I wouldn't change anything.

Location, cleaness of the room

My stay was for 4 days, the room didn't get cleaned. When I spoke to staff they apologised and said they'll do it and it didn't happen until I checked out! The worst thing was finding hair in the scrambled eggs at breakfast on the last day. The parking is 'FREE' yet when I got home, a week later, I found 4 parking tickets!!!

Staff were friendly and helpful, room was made and ready earlier than check in and having car parking on site and a bus to the city centre opposite the hotel was really handy.

The room was clean but only in visible areas - areas just under the bed or the shelving had been missed and there were crumbs and some dirt that should have been removed as part of the housekeeping. There could have been a couple of additional options at breakfast - e.g. there were no hash browns and there was only scrambled egg as a choice of eggs - but it was included in the price and there was a reasonable offering of bread, pastries, fruit, tea, coffee & juices etc. The city centre was a fair distance away by bus, but I’d originally booked the hotel for a different weekend (with an event closer to its location) so this was why.