St Giles Heathrow Hotel

No hot water in room !!

Booed with Expedia By mistake wrong date Expedia call hotel Staff was very helpful roxan the person Change my dates with any charge Been visit before had good experience Definitely recommend Good price

Very basic hotel . Well not really a hotel more like lodgings for Agency or outworkers. We stayed as part of a coach trip to kew gardens.The parking for coaches is obviously why this hotel is chosen but as a nice Christmas break .....awfull. Hotel very cold on arrival ,told the air conditioning unit would blow out warm air but we turned it up full and all it did was make a noise no heat . Ver cheap basic sheets and duvet on bed ,pillow as flat as a pancake. No blankets but apparently after several members of our group complaining they were moved to other rooms and given blankets. We did not know this untill next day and instead slept in most of our clothes to try and get warm . I sa y slept , that's a joke the bed had a cheap nasty mattress with springs sticking in your back so literally spent the night hanging of the edge to try and avoid. Tiny grey towels in bathroom that is very dated Holes in the carpet . Tiny television ,remote did not work. Morning we were told breakfast was 7'9.30 ,arrived at 9 to find a horrible pathetic display of the cheapest rashions l have ever had . Cold dark brown dining room. Informed ,no eggs left ,no toast or butter ,no mushrooms ! Tea in white builders mugs ,coffee from an ern. Dining room full of young men waiting to be picked up for shifts in hotels Tec. We had a wonderfull time at kew Gardens but we arrived back at 9pm to find the bar / restaurant closed at 9pm and as it was so cold outside and we did not want to go back out after a long day We couldn't even get a drink. In my opinion this is a working mans lodgings not somewhere you expect to stay on a christmas trip.

We were put up here by our airline after a flight cancellation. We stayed in the new wing (rooms 440+) and were quite impressed with the stylish rooms. The onsite restaurant was really good for dinner, though the Cabernet Sauvignon was horrid. Breakfast was typically British and there weren't many healthy options. Overall, quite a nice option for a near-airport stay.

The reception staff were very helpful, however the restaurant food was terrible & the staff were rude.

Good property to stay Near by shops easy quick way to Feltham station . Room size is good Beds not that big . Friendly staff , not a bad price.

Excellent price, friendly staff, larger than expected family room. Seemed clean though some rough edges including worn through carpet and missing tile grout. Taps had to be run for a long time to get hot water and bath on the tiny side. Expected road and air traffic noise. Breakfast plentiful but limited if you don’t eat full English. All round excellent value for money.

Had a good stay here. Very limited selection of draught beers in bar.

Room was really nice and check in was easy. Good location for Twickenham right next to station. Although when we got back from the rugby we notice that the room was dirty bin full of rubbis and food from last guest in fridge not good enough im afraid. Breakfast basic but ok.all the hand gels and dispensers empty.