Days Inn by Wyndham San Antonio Downtown

I booked this room months ago because we knew it was going to be a busy weekend but when we arrived at 6:00 pm (check in is 3pm), I was told our room wasn’t ready and needed 15 more minutes to clean the bathroom. We left to grab a bite to eat but turned around and went back to start getting ready as we were on a timeline and had to be somewhere by 7:15. We got back to the hotel and they had cleaned the wrong bathroom and our room still wasn’t ready. The front desk guy said, “we thought you were going to eat” like that should matter. Room should’ve been ready by 3:00. Finally get in our room and the carpet looked like someone bled out in one area of the room, toilet looked like a toilet in the dirtiest truck stop store you could ever imagine and didn’t flush well. We stay in SA a lot so this place is definitely scratched off my list.

Under new management.

Smelled bad in the rooom, it wasn’t invited and was ready to go home

Did not stay rooms were really dirty.blood in toilet bed undone. No wifi.elvator not working. No breakfast. Everything fallung apart.health hazard. I need my refund.i have pictures and a cancel number and pictures but still haven't received my refund. Why are you all giving me a hard time .even when i send pictures and refund picture from hotel.also it doesn't let me download these photos.

Hotel had no breakfas

No hot water without asking, no WiFi, no tv, no working phone, dust everywhere, old food under the bed

The manager was really nice but the building needs lots of work. Carpets were dirty and smelly. No Internet and elevator was broken. We asked for a refund and left to find somewhere else.

Dirty rooms, no towels for 2 days as in none at all, no toilet tissue, dirty floors, elevator did not work, pool was a puddle of green water, ice machine did not work, no internet avaliable, needless to say bfast was a not available. Over flowing trash cans, horrible marijuana and smoke smell. Had to yell on all floors unable to find ONE single employee. Police called for drugs, unsafe.There was a hand written sign that said if you are not happy with the room you would get a refund.

Arrived there they gave me the wrong room and the room I was given was dirty went back to the front desk got a new room but the new room wasn’t prepared with towels or soap. The next day I asked if they had any soap the answer was no, they had a used bar of soap. I said no I’m ok. The water leaked in the bathtub all night. Room was dirty had to wear my sandals because I didn’t want to get dirty.

Went to Che king and the property was not at all what the pictures looked like. Property was under construction- so no WiFi, no breakfast and no elevators. Other customers were complaining about lack of cleanliness. We got a full refund and went somewhere else. Staff was very nice and understanding about the situation.